TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ebsta

    Score8 out of 10
    N/AN/AN/A

    Gong

    Score9.1 out of 10
    N/AGong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
    Pricing
    EbstaGong
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EbstaGong
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    EbstaGong
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Ebsta and Gong
    Feature
    Ebsta
    -
    Ratings
    Gong
    8.7
    88 Ratings
    Speech-to-Text Transcription00 Ratings9.185 Ratings
    Keyword Detection00 Ratings9.085 Ratings
    Sentiment Analysis00 Ratings6.975 Ratings
    Speaker Diarization00 Ratings8.982 Ratings
    Call Recording Playback00 Ratings9.587 Ratings
    Call Summarization00 Ratings8.986 Ratings
    Conversion Metrics00 Ratings8.278 Ratings
    Keyword Search & Retrieval00 Ratings9.284 Ratings
    Call Tagging00 Ratings9.277 Ratings
    Integration with CRM Systems00 Ratings8.274 Ratings
    User Ratings
    EbstaGong
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.1
    (532 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.7
    (12 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (300 ratings)
    Availability
    -
    (0 ratings)
    6.4
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.2
    (100 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.6
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)