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Ridder iQ vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score7.8 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Ridder iQMicrosoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ridder iQMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Ridder iQMicrosoft Dynamics 365
    Considered Both Products
    ECI Software Solutions
    Chose Ridder iQ
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like …
    Incentivized
    Chose Ridder iQ
    Ridder iQ is good for small to midsize companies. The cost are way better than other ERP.

    Dutch Translation: Ridder iQ is geschikt voor kleine tot middelgrote bedrijven. De kosten zijn veel gunstiger dan bij andere ERP-systemen.
    Incentivized
    Chose Ridder iQ
    Ridder iQ was a better fit for our (production) company than Microsoft Dynamics.

    Dutch Translation: Ridder iQ paste beter bij ons (productie)bedrijf dan Microsoft Dynamics.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Ridder iQMicrosoft Dynamics 365
    Customization
    Comparison of Customization features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    6.0
    17 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    API for custom integration6.116 Ratings8.052 Ratings
    Plug-ins5.814 Ratings00 Ratings
    Custom fields00 Ratings8.165 Ratings
    Custom objects00 Ratings8.060 Ratings
    Scripting environment00 Ratings7.048 Ratings
    Security
    Comparison of Security features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    7.9
    19 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability7.716 Ratings7.056 Ratings
    Role-based user permissions8.118 Ratings6.057 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    7.2
    18 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Dashboards7.016 Ratings00 Ratings
    Standard reports6.317 Ratings00 Ratings
    Custom reports8.417 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    6.4
    17 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Accounts payable6.717 Ratings00 Ratings
    Accounts receivable6.817 Ratings00 Ratings
    Global Financial Support5.912 Ratings00 Ratings
    Primary and Secondary Ledgers6.211 Ratings00 Ratings
    Journals and Reconciliations6.613 Ratings00 Ratings
    Configurable Accounting6.413 Ratings00 Ratings
    Standardized Processes6.213 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    6.2
    15 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Inventory tracking6.315 Ratings00 Ratings
    Automatic reordering7.013 Ratings00 Ratings
    Location management5.312 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    7.6
    19 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Pricing7.819 Ratings00 Ratings
    Order entry7.718 Ratings00 Ratings
    Cost of goods sold7.319 Ratings00 Ratings
    Order Orchestration7.617 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    5.7
    15 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Billing Management7.415 Ratings00 Ratings
    Cash and Asset Management6.013 Ratings00 Ratings
    Travel & Expense Management4.88 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings00 Ratings
    Period Close5.614 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    5.4
    13 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Project Planning and Scheduling5.013 Ratings00 Ratings
    Task Insight for Project Managers6.012 Ratings00 Ratings
    Definable Resource Pools5.312 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    5.2
    16 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Bids Analyzed and Compared4.910 Ratings00 Ratings
    Contract Authoring5.18 Ratings00 Ratings
    Contract Repository4.17 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings00 Ratings
    Supplier Management5.916 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    4.8
    7 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Risk Repository4.55 Ratings00 Ratings
    Control Management5.35 Ratings00 Ratings
    Control Efficiency Assessments4.84 Ratings00 Ratings
    Issue Detection4.87 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    6.3
    13 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Transportation Execution Management6.412 Ratings00 Ratings
    Trade and Customs Management6.212 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    7.5
    18 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Production Process Design7.915 Ratings00 Ratings
    Production Management7.316 Ratings00 Ratings
    Configuration Management7.816 Ratings00 Ratings
    Work Execution7.516 Ratings00 Ratings
    Manufacturing Costs7.216 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    6.2
    15 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Forecasting6.212 Ratings00 Ratings
    Inventory Planning6.515 Ratings00 Ratings
    Performance Monitoring5.914 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    6.2
    11 Ratings
    Microsoft Dynamics 365
    -
    Ratings
    Proposal Management5.810 Ratings00 Ratings
    Product Master Data Management6.511 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management00 Ratings8.069 Ratings
    Workflow management00 Ratings8.067 Ratings
    Territory management00 Ratings6.051 Ratings
    Opportunity management00 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.066 Ratings
    Contract management00 Ratings7.052 Ratings
    Quote & order management00 Ratings6.048 Ratings
    Interaction tracking00 Ratings7.060 Ratings
    Channel / partner relationship management00 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management00 Ratings6.051 Ratings
    Call center management00 Ratings7.045 Ratings
    Help desk management00 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management00 Ratings8.061 Ratings
    Email marketing00 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management00 Ratings8.059 Ratings
    Billing and invoicing management00 Ratings8.044 Ratings
    Reporting00 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting00 Ratings7.055 Ratings
    Pipeline visualization00 Ratings5.061 Ratings
    Customizable reports00 Ratings9.064 Ratings
    Social CRM
    Comparison of Social CRM features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data00 Ratings8.036 Ratings
    Social engagement00 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation00 Ratings7.056 Ratings
    Compensation management00 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Ridder iQ and Microsoft Dynamics 365
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access00 Ratings7.048 Ratings
    User Ratings
    Ridder iQMicrosoft Dynamics 365
    Likelihood to Recommend
    7.8
    (23 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    6.4
    (2 ratings)
    8.0
    (20 ratings)
    Usability
    7.0
    (7 ratings)
    6.3
    (20 ratings)
    Support Rating
    6.0
    (1 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)