Red Falcon vs. M1

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Red Falcon
Score 7.5 out of 10
N/A
Red Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A
M1
Score 7.1 out of 10
N/A
M1, from ECI Software Solutions headquartered in Ft. Worth, is an all-in-one manufacturing ERP software solution, built for small and medium-sized discrete manufacturers.N/A
Pricing
Red FalconM1
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Red FalconM1
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Red FalconM1
Considered Both Products
Red Falcon
Chose Red Falcon
Use RedFalcon as a member of ISG have not evaluated other.
Chose Red Falcon
Integration is a great improvement.
Chose Red Falcon
We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings

Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other …
Chose Red Falcon
If this is the Phoenix system I had used in the past, Red Falcon is much more up-to-date and streamlined.
M1
Chose M1
We replaced Open Systems with M1 7 years ago. Our Open Systems software seemed to be more user-friendly and was not overburdened by reports and processes that were not needed for daily functions.
Chose M1
M1 is light years ahead in overall cost and proficiency. It allows so much more control and flexibility as compared to its competitors. When choosing M1 we went through many demos and M1 was the only ERP that met our needs and still does. We also control our own data which is a …
Chose M1
M1 is better with the manufacturing side of software whereas Sage 100 is better at the financial side. Which is frustrating that M1 implementation people are not accountants, so they got us up and running but did not do a good job of making sure the GL accounts were setup …
Chose M1
Our customization requirements were not that high and based on a price/cost benefit M1 was the winner. SAP was considered but the upfront costs and challenging learning curve together with the lack of flexibility in the SAP HANA public cloud version made the M1 choice more …
Chose M1
We considered several other option but M1 was presented as the most flexible and robust option that could handle our custom manufacturing.
Chose M1
We looked at a couple of other software programs, but none of them could compare to M1 and the ease of using the software.
Chose M1
M1 does a good job of being able to handle our requirements. Some of our assemblies and sub-assemblies require a significant amount of detail and different levels in order to complete - and M1 handles that. Some of the other products I've used, or implemented else where fall …
Chose M1
This has been very similar to SYSPRO bit the team at ECI has been far more helpful.
Features
Red FalconM1
Customization
Comparison of Customization features of Product A and Product B
Red Falcon
6.5
Ratings
15% below category average
M1
7.0
Ratings
8% below category average
API for custom integration7.20 Ratings7.60 Ratings
Plug-ins5.90 Ratings6.50 Ratings
Security
Comparison of Security features of Product A and Product B
Red Falcon
7.7
Ratings
6% below category average
M1
8.0
Ratings
2% below category average
Role-based user permissions7.70 Ratings7.10 Ratings
Single sign-on capability00 Ratings9.00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Red Falcon
6.7
Ratings
7% below category average
M1
6.5
Ratings
10% below category average
Dashboards6.70 Ratings6.60 Ratings
Standard reports6.80 Ratings6.40 Ratings
Custom reports00 Ratings6.60 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Red Falcon
7.1
Ratings
10% below category average
M1
7.3
Ratings
7% below category average
Pricing6.80 Ratings6.80 Ratings
Order entry7.30 Ratings7.30 Ratings
Credit card processing7.20 Ratings7.40 Ratings
Order Orchestration7.20 Ratings7.50 Ratings
Cost of goods sold00 Ratings7.70 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Red Falcon
-
Ratings
M1
5.6
Ratings
25% below category average
Pay calculation00 Ratings5.30 Ratings
Benefit plan administration00 Ratings4.60 Ratings
Direct deposit files00 Ratings7.10 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Red Falcon
-
Ratings
M1
6.9
Ratings
11% below category average
Accounts payable00 Ratings6.90 Ratings
Accounts receivable00 Ratings6.90 Ratings
Global Financial Support00 Ratings5.30 Ratings
Primary and Secondary Ledgers00 Ratings8.10 Ratings
Journals and Reconciliations00 Ratings6.50 Ratings
Configurable Accounting00 Ratings6.80 Ratings
Standardized Processes00 Ratings7.80 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Red Falcon
-
Ratings
M1
7.0
Ratings
12% below category average
Inventory tracking00 Ratings7.40 Ratings
Automatic reordering00 Ratings6.50 Ratings
Location management00 Ratings7.10 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Red Falcon
-
Ratings
M1
6.5
Ratings
14% below category average
Billing Management00 Ratings8.00 Ratings
Cash and Asset Management00 Ratings6.80 Ratings
Travel & Expense Management00 Ratings4.80 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings5.00 Ratings
Period Close00 Ratings7.70 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Red Falcon
-
Ratings
M1
5.2
Ratings
28% below category average
Project Planning and Scheduling00 Ratings6.20 Ratings
Task Insight for Project Managers00 Ratings5.40 Ratings
Project Mobile Functionality00 Ratings4.60 Ratings
Definable Resource Pools00 Ratings4.80 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Red Falcon
-
Ratings
M1
2.7
Ratings
94% below category average
Award Lifecycle Management00 Ratings2.70 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Red Falcon
-
Ratings
M1
6.3
Ratings
10% below category average
Bids Analyzed and Compared00 Ratings6.00 Ratings
Contract Authoring00 Ratings7.30 Ratings
Contract Repository00 Ratings6.30 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings5.90 Ratings
Supplier Management00 Ratings6.20 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Red Falcon
-
Ratings
M1
4.9
Ratings
28% below category average
Risk Repository00 Ratings6.50 Ratings
Control Management00 Ratings5.90 Ratings
Control Efficiency Assessments00 Ratings4.80 Ratings
Issue Detection00 Ratings3.80 Ratings
Remediation and Certification00 Ratings3.80 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Red Falcon
-
Ratings
M1
4.0
Ratings
50% below category average
Transportation Planning and Optimization00 Ratings2.20 Ratings
Transportation Execution Management00 Ratings2.50 Ratings
Trade and Customs Management00 Ratings4.70 Ratings
Fulfillment Management00 Ratings4.90 Ratings
Warehouse Workforce Management00 Ratings5.50 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Red Falcon
-
Ratings
M1
6.6
Ratings
12% below category average
Production Process Design00 Ratings6.30 Ratings
Production Management00 Ratings7.00 Ratings
Configuration Management00 Ratings6.20 Ratings
Work Execution00 Ratings7.50 Ratings
Manufacturing Costs00 Ratings5.90 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Red Falcon
-
Ratings
M1
5.6
Ratings
24% below category average
Forecasting00 Ratings4.70 Ratings
Inventory Planning00 Ratings6.20 Ratings
Performance Monitoring00 Ratings5.90 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Red Falcon
-
Ratings
M1
4.4
Ratings
47% below category average
Proposal Management00 Ratings4.80 Ratings
Product Master Data Management00 Ratings4.00 Ratings
Best Alternatives
Red FalconM1
Small Businesses
Zoho One
Zoho One
Score 8.9 out of 10
Zoho One
Zoho One
Score 8.9 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.0 out of 10
Infor VISUAL
Infor VISUAL
Score 8.0 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
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User Ratings
Red FalconM1
Likelihood to Recommend
7.4
(0 ratings)
7.2
(0 ratings)
Likelihood to Renew
6.4
(0 ratings)
10.0
(0 ratings)
Usability
3.6
(0 ratings)
6.4
(0 ratings)
Support Rating
8.2
(0 ratings)
10.0
(0 ratings)
Implementation Rating
2.7
(0 ratings)
-
(0 ratings)
User Testimonials
Red FalconM1
Likelihood to Recommend
We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
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Implementation is by far the weakest link in the ECI/M1 process. Although the tool is powerful, the client is expected to drive the process of learning the tool, planning the meetings with consultants, identifying risks and making mitigation plans, etc. without any samples, guidance or assistance on the part of ECI. The tool is best suited to high volume, standard product manufacturers who build to inventory or to order without much variation. The shop floor routing and time tracking are straightforward if you can master the convoluted Unit Of Measure calculations. The tool is either hosted locally or accessed through Remote Desktop. Shop floor is web enabled but the main desktop for M1 is still a relay which makes connectivity a potential issue. Moving this platform to a truly web hosted environment would substantially improve connectivity and eliminate compatibility issues with Apple products
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Pros
  • There is good training and support to help learn the product
  • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
  • Integrates with many of the Wholesalers we use right out of the box.
Read full review
  • Manage inventory counts. Good precision on quantities in and out, through shipping, MI, MR, and receipts.
  • Job costing shows great details on labor, operations, and materials to be used. I wished that would do better in outside operations that would return, but we still think it is great.
  • Ability to track changes (changelog), showing all changes that had in a particular place. Such as where, when, and by whom a line item unit price was changed in a PO.
  • Link, traceability, keeping history. If done correctly, it is amazing to keep the history of a part/lot.
  • The amount of user rights/customization is unbelievable. It can be hard to set up in the beginning, but it is great that you can give some very specific access to a user, and it is not (in general) as a package.
Read full review
Cons
  • Would like to be able to print only unprinted orders in packing slips.
  • More reporting options within Red Falcon.
  • Would like to be able to search by order number under customer order history.
  • Be able to do recurring orders on the back end for MISC items.
Read full review
  • Some of the functions are pretty detailed - and so they take a while to generate screens and pages in reports.
  • We actually use it for 2 companies we own - and it would be nice if the inter company communication was a little smoother. It's hard to share some data, and not everything is possible to be shared.
  • Customized reports need to backed up before any updates to M1 or they're lost. It seems M1 overwrites the report folders everytime you run an update - so you have to keep track of what you've changed in Crystal Reports and restore it.
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Usability
Very easy to maneuver throughout the system and the order processing is an easy step by step process
Read full review
Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio
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Support Rating
Support is great at taking care of our questions and issues.
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Support has been great and timely
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Implementation Rating
The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.
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No answers on this topic
Alternatives Considered
We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth
Read full review
Our customization requirements were not that high and based on a price/cost benefit M1 was the winner. SAP was considered but the upfront costs and challenging learning curve together with the lack of flexibility in the SAP HANA public cloud version made the M1 choice more natural. SAP Services is usually more expensive compared to M1.
Read full review
Return on Investment
  • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
  • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
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  • Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash
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ScreenShots

Red Falcon Screenshots

Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon

M1 Screenshots

Screenshot of Screenshot of