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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eClinicalWorks

    Score9.9 out of 10
    N/AeClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

    $449

    per month per provider

    Epic

    Score9.5 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A
    Pricing
    eClinicalWorksEpic
    Editions & Modules
    RCM as a Service
    2.9% of Practice Collections
    EHR Only
    $449
    per month per provider
    EHR With Practice Management
    $599
    per month per provider
    No answers on this topic
    Offerings
    Pricing Offerings
    eClinicalWorksEpic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    eClinicalWorksEpic
    Considered Both Products
    eClinicalWorks
    Chose eClinicalWorks
    No other products
    Incentivized
    Epic
    Chose Epic
    Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
    Incentivized
    Chose Epic
    Epic has extensive features, options, customization and is truly a robust EMR software. As a user I can tell there has been much thought and effort into creating this software and they are constantly updating the technology to keep it user friendly. Epic can do more than any …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    eClinicalWorksEpic
    Billing and Claims Management
    Comparison of Billing and Claims Management features of eClinicalWorks and Epic
    Feature
    eClinicalWorks
    5.1
    18 Ratings
    Epic
    9.0
    6 Ratings
    Real-time eligibility verification5.117 Ratings9.05 Ratings
    Claims management4.715 Ratings9.05 Ratings
    Coding5.516 Ratings9.06 Ratings
    Patient billing5.516 Ratings9.06 Ratings
    Financial Reporting4.715 Ratings9.05 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of eClinicalWorks and Epic
    Feature
    eClinicalWorks
    3.4
    22 Ratings
    Epic
    9.7
    6 Ratings
    Rule-based scheduling4.221 Ratings10.06 Ratings
    Automated appointment reminders4.417 Ratings10.05 Ratings
    Automated patient check-in2.117 Ratings10.04 Ratings
    Multi-location support1.720 Ratings10.05 Ratings
    Calendar interface4.617 Ratings8.35 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of eClinicalWorks and Epic
    Feature
    eClinicalWorks
    3.4
    25 Ratings
    Epic
    9.9
    6 Ratings
    Charting / document management2.925 Ratings10.06 Ratings
    Templates4.323 Ratings10.06 Ratings
    Patient portal4.020 Ratings10.06 Ratings
    Mobile/tablet support6.015 Ratings10.06 Ratings
    Fax integration3.322 Ratings10.04 Ratings
    Integration with other EMR and PM systems1.618 Ratings10.06 Ratings
    Workflow automation1.623 Ratings10.04 Ratings
    Speech recognition5.015 Ratings10.04 Ratings
    Customization2.120 Ratings9.06 Ratings
    E-prescribing3.123 Ratings10.06 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of eClinicalWorks and Epic
    Feature
    eClinicalWorks
    3.8
    23 Ratings
    Epic
    10.0
    6 Ratings
    HIPAA compliance8.022 Ratings10.06 Ratings
    Role-based permission levels3.122 Ratings10.06 Ratings
    Data backups and redundancy3.120 Ratings10.06 Ratings
    Local mode / networking failsafe1.117 Ratings10.06 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of eClinicalWorks and Epic
    Feature
    eClinicalWorks
    2.1
    22 Ratings
    Epic
    9.3
    6 Ratings
    Task tracking2.119 Ratings9.06 Ratings
    Specialty-specific workflows2.120 Ratings9.06 Ratings
    Multi-office / multi-physician capabilities2.121 Ratings10.06 Ratings
    User Ratings
    eClinicalWorksEpic
    Likelihood to Recommend
    2.0
    (25 ratings)
    10.0
    (7 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    2.1
    (4 ratings)
    9.0
    (5 ratings)
    Performance
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (3 ratings)
    9.4
    (5 ratings)
    In-Person Training
    2.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    4.0
    (1 ratings)
    -
    (0 ratings)