eFax Corporate vs. SRFax

eFax Corporate

eFax Corporate

38 Reviews and Ratings

SRFax

SRFax

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
eFax Corporate	Score 7.1 out of 10	N/A	eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.	N/A
SRFax	Score 9.7 out of 10	N/A	SRFax is an online fax solution available across Canada and the US, from the company of the same name in Vancouver, British Columbia.	$9.95 per month

Pricing

eFax Corporate

SRFax

Editions & Modules

No answers on this topic

Basic Plus: $9.95
per month
Healthcare Lite: $10.95
per month
Standard Lite: $12.95
per month
Healthcare Basic: $13.95
per month
Standard: $18.95
per month
Healthcare Basic Plus: $19.95
per month

Offerings

Pricing Offerings
eFax Corporate	SRFax
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

15% discount available for annual pricing.

More Pricing Information

Community Pulse
	eFax Corporate	SRFax
Considered Both Products	eFax Corporate Verified User Anonymous Chose eFax Corporate eFax Corporate creates PDFs that negate the use of the previously used technology, as well as having an easier user face that helps assist in creating a faster training plan. The price point is beneficial for this reason as more time can be applied to new hires learning other … Incentivized Helpful? Verified User Anonymous Chose eFax Corporate On the other tools we checked, the API support wasn't sufficient enough for our needs. Incentivized Helpful? JQ Joshua Quintero Owner and Attorney Chose eFax Corporate eFax is for serious business professionals and it comes with so many tools, including a free App and a desktop app, which makes it extremely easy for you and your employees to send and receive faxes. You can take a photo of a document and fax it over to someone in another state … Incentivized Helpful? SL Stefanie Lee-You HR Director Chose eFax Corporate Good, it is cost-effective and has more international support. Incentivized Helpful? Verified User Anonymous Chose eFax Corporate None. We were recommended to use eFax and did not test any other product. Incentivized Helpful? Verified User Anonymous Chose eFax Corporate We have used eFax since I began working for the company over 9 years ago and have found no reason to change. The price is good for the amount it is needed. We often go a month or two without using it but need to have it just in case. Incentivized Helpful? AC Ahmet Celik Researcher Chose eFax Corporate Fax Incentivized Helpful? Verified User Anonymous Chose eFax Corporate Admittedly, the only other service I have used to electronically fax is Genesys Cloud, which has a faxing feature. The two aren't really comparable, since eFax solely focuses on faxing, while faxing is just a side feature of Genesys. While eFax isn't as clean or easy to use, it … Incentivized Helpful? Verified User Anonymous Chose eFax Corporate Ease of use and setup was the determining factors. eFax was rated as one of the top services for electronic fax and has competitive pricing for enterprise level solutions and service. Management of users is great but still could use some easier functions of user clean up and/or … Incentivized Helpful? SP Sergey Perevalov VP of Operations Chose eFax Corporate That was the only one we considered. It came as part of the package. Incentivized Helpful? Gina Howard Director of Operations Chose eFax Corporate We didn't evaluate any other similar products. Incentivized Helpful? Lynn Reeves Hill Billing Manager, CPC Chose eFax Corporate We have never used any other product. Our research led us to eFax. Wouldn't change the service. Great experience with the company. All employees are familiar with service and love its capability. Incentivized Helpful?	SRFax No answer on this topic

Best Alternatives
	eFax Corporate	SRFax
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
Enterprises	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	eFax Corporate	SRFax
Likelihood to Recommend	10.0 (0 ratings)	- (0 ratings)
Usability	8.0 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	eFax Corporate	SRFax
Likelihood to Recommend	For the daily faxing needs, eFax gets the job done. We get notified when the fax has been received or sent successfully, but it takes so long at times. I'm not sure if it's eFax's encryption system that is delaying the Rx/Tx time, but it needs to be improved immediately. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	The fax always goes through, there are no issues with reliability. It offers a variety of features such as taking photos and saving files. It can receive faxes too. It can save faxes for a long time and allows you to save contacts. Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times. Administrator functions. If the user's account is locked for any reason, the administrator cannot unlock their account. It causes a lot of inconveniences. Unable to see the bill. For whatever reason, eFax does not allow viewing the bill from the online portal. Incentivized Verified User Anonymous Read full review	No answers on this topic
Usability	For our logistics side of the business, we use eFax to receive orders. We are using it to transmit a variety of documents as well. It comes in handy if you really need to accept faxes. Incentivized HT Hahi Tex Mine Senior Product Manager Read full review	No answers on this topic
Support Rating	eFax support is great. They are quick to assist you with any issue regarding eFax. I haven't had to wait long on support services or answers. During an outage seems to be when the queue times get long but on a normal day, they are quick to answer and fast on a solution. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	Admittedly, the only other service I have used to electronically fax is Genesys Cloud, which has a faxing feature. The two aren't really comparable, since eFax solely focuses on faxing, while faxing is just a side feature of Genesys. While eFax isn't as clean or easy to use, it does fulfill its job as a faxing service. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	It has saved time in sending fax documents. It is easy to interact which makes the job easy for the workers. Encrypted files has been appreciated. Incentivized HT Hahi Tex Mine Senior Product Manager Read full review	No answers on this topic
ScreenShots