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eFax Corporate

Score7.2 out of 10

38 Reviews and Ratings

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What is eFax Corporate?

eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.

Categories & Use Cases

Most Frequent Users

Top 3 industries using eFax Corporate.
Based on HG Insights installation data
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#1 most frequent

Health Care and Social Assistance

45.5%

5 installations of 11

#2 most frequent

Finance and Insurance

18.2%

2 installations of 11

#3 most frequent

Information

9.1%

1 installation of 11

eFax Corporate Reviews

What users are saying about eFax Corporate.
View all eFax Corporate reviews

Secure Remote Rax

Incentivized
Stefanie Lee-You
HR Director in Human Resources at Cryoport Systems, LLC. (51-200 employees employees)

Use Cases and Deployment Scope

eFax is readily usable throughout the organization to assist document control remotely. This software was able to support the needs of faxing securely and safely remotely during the Covid situation. It is very easy and cost-effective.

Pros

  • Fax remotely
  • Fax with ease and multiple documents
  • Cost Effective

Cons

  • Be more cost effective
  • Sometimes it goes down and not sure why
  • Can be easier to pay online

Most Important Features

  • Secure file
  • Domestic and International
  • No need for fax machine and toner and ink

Return on Investment

  • Less toner and ink, cost effective
  • Sometime system is down
  • Great for remote employees

Alternatives Considered

DataFax

Other Software Used

NetApp MetroCluster, Sfax

eFax has no match!

Incentivized
Joshua Quintero
Owner and Attorney in Legal at Law Office of Joshua N Quintero (1-10 employees employees)

Use Cases and Deployment Scope

I need to send and receive faxes, a few times per month, and my office has a VOIP telephone system, so there is no way to have a physical fax machine. As such, eFax allows me and my employees to turn our phones, scanners, and computers into virtual fax machines and allows us to send and receive faxes with ease.

Pros

  • A free App is available and very easy to use.
  • It gives your business a toll free fax number, which you can add to your business card.
  • Faxes are stored forever!

Cons

  • Price can be cheaper, but you pay for good quality service.
  • The faxes take a couple of minutes to send, which is longer than fax machines.
  • The App is glitchy sometimes.

Most Important Features

  • The free App that allows faxes to be sent via phone.
  • The free fax number that is provided.
  • The ability to search for older faxes.

Return on Investment

  • Made it more professional.
  • Allowed me to acquire more business.
  • Helped me easily transition to work from home.

Alternatives Considered

iFax App

Other Software Used

Lexis Advance, DocuSign, Adobe Acrobat Reader DC

Easy accessible features

Incentivized
Sahid Kabir
Senior Product Manager in Product Management at Orion AI Tech (51-200 employees employees)

Use Cases and Deployment Scope

To send or receive confidential information, we use eFax. Our customers don't always want to communicate information via email. We may also need to fax paperwork to our bank or investors. We haven't utilized it as often in recent years because many organizations now use secure websites to submit documents.

Pros

  • Simple UI design.
  • Easy to understand the workflow.
  • Not needed to think before sending fax documents.

Cons

  • More administrative functions should be added.
  • Billing statement should be made online.

Most Important Features

  • Fax sending and receiving.
  • Simple UI management.

Return on Investment

  • It has saved time in sending fax documents.
  • It is easy to interact which makes the job easy for the workers.
  • Encrypted files has been appreciated.

Other Software Used

Admers

Usability

[In my opinion] Efax is Scam!

Ahmet Celik
Researcher in Corporate at Rutgers (1-10 employees employees)

Use Cases and Deployment Scope

[From my experience] I opened an account with eFax for one-time use. I tried to cancel within the trial period however their cancellation procedure is a little bit tricky. Technically you are not canceling your subscription unless you complete all steps. After that, they are charging you everything. I was robbed £ 25 for a couple of faxes. Now I canceled. Hope they are not going to charge anymore.

Pros

  • NA

Cons

  • Easy cancellation policy

Most Important Features

  • NA

Return on Investment

  • Cost a lot

Secure and easy: eFax Corporate has it all!

Incentivized
Verified User
Administrative Assistant in Customer Service (51-200 employees employees)

Use Cases and Deployment Scope

We utilize eFax Corporate in our organization to fax out and receive faxes in to numerous outside organizations as well as throughout the branches of our organizations that are located in different areas of our state, such as from billing departments to records departments to our front desks and beyond.

Pros

  • Ease of use
  • Affordable
  • User-friendly interface

Cons

  • Delivery read-outs
  • Report functions to assess time utilizations
  • Organizational features

Return on Investment

  • Secure fax
  • Organization
  • Ease of use

Alternatives Considered

Email to PDF for Outlook

Other Software Used

Dialpad Ai Voice, Microsoft 365, CareLogic EHR