Elasticsearch vs. Inbenta Enterprise Search
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Elasticsearch | Score8.6 out of 10 | N/A | Elasticsearch is an enterprise search tool from Elastic in Mountain View, California. | $16 per month |
 Inbenta Enterprise Search | Score8 out of 10 | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
| Elasticsearch | Inbenta Enterprise Search | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Elasticsearch | Inbenta Enterprise Search | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 10.0 | - |
| Support Rating | 7.8 | - |
| Implementation Rating | 9.0 | - |