em Client vs. Hiver
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 em Client | Score9.9 out of 10 | N/A | eM Client is a email client for Windows and macOS from the company of the same name in Prague, boasting a clean and easy-to-use interface, and features for calendars, tasks, contacts, notes, and chat. It provides support for major services (including Gmail, Exchange, iCloud, and Outlook365), with automatic set up for most email services and data import from all major email apps (including Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird). Email management features include Watch for… | $49.95 one-time fee |
 Hiver | Score7.7 out of 10 | N/A | Hiver is a customer service platform that brings together communication channels, apps, and data to improve customer support operations. Hiver enables real-time collaboration across every customer communication channel, offering AI and automation to resolve issues and help teams work faster. Hiver states that over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver to deliver support that wins and retains customers for… | $24 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | 20% discount for annual pricing. | ||||||||||||||
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| Incident and problem management |
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| em Client | Hiver | |
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| Likelihood to Recommend | - | 8.0 |
| Usability | - | 9.0 |
| Support Rating | - | 4.0 |