eMite vs. Gong
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 eMite | Score5.8 out of 10 | N/A | eMite is a BI tool from Australian company Prophecy International. The tool is designed to integrate with contact center software or ITSM software to present easily to understand analytics dashboards. | N/A |
 Gong | Score9.1 out of 10 | N/A | Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,… | N/A |
| eMite | Gong | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| eMite | Gong | ||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| BI Standard Reporting |
| ||||||||||||||||||||||||||||||||||
| Ad-hoc Reporting |
| ||||||||||||||||||||||||||||||||||
| Report Output and Scheduling |
| ||||||||||||||||||||||||||||||||||
| Data Discovery and Visualization |
| ||||||||||||||||||||||||||||||||||
| Access Control and Security |
| ||||||||||||||||||||||||||||||||||
| Mobile Capabilities |
| ||||||||||||||||||||||||||||||||||
| Application Program Interfaces (APIs) / Embedding |
| ||||||||||||||||||||||||||||||||||
| Conversation Intelligence Software Features |
| ||||||||||||||||||||||||||||||||||
| eMite | Gong | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.1 |
| Likelihood to Renew | - | 9.7 |
| Usability | 9.0 | 9.0 |
| Availability | - | 6.4 |
| Performance | - | 7.3 |
| Support Rating | 10.0 | 8.2 |
| Implementation Rating | - | 4.6 |
| Configurability | - | 7.3 |
| Contract Terms and Pricing Model | - | 7.3 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 8.2 |
| Professional Services | - | 7.3 |
| Vendor post-sale | - | 7.3 |
| Vendor pre-sale | - | 7.3 |