Emotive.io vs. Listrak

Emotive.io

Emotive.io

4 Reviews and Ratings

Listrak

Listrak

24 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Emotive	Score 9.9 out of 10	N/A	Emotive accelerates the e-commerce revenue funnel with two-way conversational texting, helping users to build contact lists, drive traffic and sales, and make payments frictionless.	N/A
Listrak	Score 9.3 out of 10	N/A	Listrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personalized customer experience across physical stores, ecommerce stores, social networks, or email, helping retail entities of widely varying sizes, small to large, to achieve their marketing goals. Listrak…	N/A

Pricing

Emotive.io

Listrak

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Emotive	Listrak
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Emotive.io	Listrak
Considered Both Products	Emotive Jonathan Burlingham CEO (Chief Executive Officer) Chose Emotive Postscript is more expensive, and worked well for a while, but not really worth the cost. Attentive is cheaper than Emotive and Postscript, and they are performing 10x better than both combined! Incentivized Helpful? Sheila Ferguson COO (Chief Operating Officer) Chose Emotive Attentive is a full-feature SMS platform with an aggressive growth mindset and culture superior to Emotive. Klaviyo provides the distinct advantage of a single platform to analyze results and effectiveness for email and SMS marketing. The organization does not have the SMS … Incentivized Helpful? HH Harrison Hall Ecommerce & Digital Marketing Director Chose Emotive Emotive.io was our first and only choice when evaluating other products. Incentivized Helpful?	Listrak SH shari hoenig VP, ecommerce + marketing Chose Listrak The Bronto platform is so similar to Listrak in that it made no sense for us to move unless there were significant cost savings (there weren't). We are so intertwined with Listrak that it would be painful to move for the sake of moving. Klaviyo is very DIY which can be great. … Incentivized Helpful? LG Lauren Gomez Director of Marketing Chose Listrak Listrak offered more products than Bronto did at the time we evaluated, and we wanted all the alerts and email series products to use. Incentivized Helpful? Verified User Anonymous Chose Listrak The service is overpriced compared to competitors, and the service is very hard to set up and integrate with our Shopify store. You think they would want to integrate more seamlessly with the largest e-commerce platform on the market. After working with them for several years, … Incentivized Helpful? Sheryl Biesman Director of eCommerce Marketing Chose Listrak Klaviyo and MailChimp have better integrations with Shopify and seem to be targeted more to the small business. Listrak is definitely better suited for a mid-tier business, but they will help you get there. Incentivized Helpful? Steffany Winkelmann Email Marketing Analyst Chose Listrak The focus Listrak has on e-commerce was a huge selling point. The price-point and easy installation were another attraction. The product is simple, clean, effective, and encompasses everything we need to be successful. It was a clear winner for us. Incentivized Helpful? Jason Bean Web Content Manager Chose Listrak I've been using programs like Listrak for several years. Many times the needs from clients have been on a smaller scale, so options like MailChimp and ConstantContact have provided the necessary service levels. However, if you're looking at merging effectively with an eCommerce … Incentivized Helpful? Verified User Anonymous Chose Listrak This is the first subscription list service we have used so we don't have much to compare it to. We have no complaints about the software or the service they provide. They have been very easy to work with and fast to respond to questions on our account. Incentivized Helpful? Taylor Patton Email Marketing Manager Chose Listrak Listrak stands out from the listed companies for a variety of reasons, but there are 3 main areas that make Listrak my go to platform. 1. Superior control over your Database & Lists 2. Excellent deliverability rate for businesses that possess a large database. Incentivized Helpful? Mark Vogel Owner Chose Listrak Stronger in business to consumer and online retail email marketing. Better user interface. Better reporting functions. Incentivized Helpful?

Best Alternatives
	Emotive.io	Listrak
Small Businesses	LocaliQ Score 9.0 out of 10	Mautic Score 9.0 out of 10
Medium-sized Companies	LocaliQ Score 9.0 out of 10	The Trade Desk Score 9.0 out of 10
Enterprises	Airship Score 8.5 out of 10	Iterable Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Emotive.io	Listrak
Likelihood to Recommend	1.3 (0 ratings)	7.1 (0 ratings)

User Testimonials
	Emotive.io	Listrak
Likelihood to Recommend	Given our experience, we hesitate to recommend Emotive.io to anyone. We had a year contract that included a monthly subscription fee and opted to move our SMS marketing to a more reliable platform and service -- despite having to pay for six months of service to fulfill our contract. At no time, did our account manager attempt to honor the promise made by her predecessor to reimburse us for services not rendered. Billing questions arising months after our departure resulted in the same experience of apathy. Incentivized Sheila Ferguson COO (Chief Operating Officer) Read full review	We use Listrak to send cart abandonment emails, welcome emails, and sales emails. We also use the segmentation tool to find specific customers if we are looking for feedback on new products or specific issues. This has been a great way to reach out to them in a very personalized way. Incentivized Verified User Anonymous Read full review
Pros	Low pricing Shopify integration Jonathan Burlingham CEO (Chief Executive Officer) Read full review	The conductor email builder is easy to use. They have improved their customer service team. Open to suggestions and will work collaboratively. Help build insights from campaigns and recommend improvements. Incentivized SH shari hoenig VP, ecommerce + marketing Read full review
Cons	After investing many hours to build segmented automated flows, in my experience, the flows did not work and tech support was unable to diagnose them. The responsive team we had was replaced with a new team that was indifferent to our issues. This included our Account Manager and her superior. Customer Support was responsive but unable to correct the technical problems. It appeared the company was experiencing churn. High turnover. Apathy. We initially saw growth in options and sales . Over several months, growth stagnated. Incentivized Sheila Ferguson COO (Chief Operating Officer) Read full review	Difficult and steep learning curve Email builder is complicated and not intuitive CONTRACTS ARE UNCLEAR Company will not honor cancellation requests made in a timely manner Verified User Anonymous Read full review
Alternatives Considered	Postscript is more expensive, and worked well for a while, but not really worth the cost. Attentive is cheaper than Emotive and Postscript, and they are performing 10x better than both combined Jonathan Burlingham CEO (Chief Executive Officer) Read full review	The focus Listrak has on e-commerce was a huge selling point. The price-point and easy installation were another attraction. The product is simple, clean, effective, and encompasses everything we need to be successful. It was a clear winner for us. Incentivized Steffany Winkelmann Email Marketing Analyst Read full review
Return on Investment	Postive ROI Increase in traffic Increase in Sales Incentivized HH Harrison Hall Ecommerce & Digital Marketing Director Read full review	Ability to execute dynamic content & intricately segmented email campaigns has made a hugely positive impact on our marketing capabilities while maintaining a large database. Listrak does cost slightly more than its competition, therefore making me (the consumer) look a little harder at our ROI since implementing Listrak as our primary digital marketing platform. All-in-all, it is safe to say that Listrak has definitely had a positive impact on our overall business goals of creating campaigns that increase customer engagement, click-thru rates, and most importantly conversions. Incentivized Taylor Patton Email Marketing Manager Read full review
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