Engage Live Sales Dashboard vs. Freshchat
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Engage Live Sales Dashboard | Score10 out of 10 | Small Businesses (1-50 employees) | The Engage Live Sales Dashboard is an HTML5, browser-based interface that enables users to log into and initiate real-time sales with their web-based visitors, prospects, customers and partners. From this central location users can share their availability (online status), manage real-time conversations in text/audio/video, track conversations, and monitor performance analytics that help them sell more. Users can also add widgets to their website that empowers visitors with the tools to easily… | $7 per user |
 Freshchat | Score8.8 out of 10 | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $0 per month free for up to 10 agents |
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| Entry-level Setup Fee | $199 per installation | Optional | ||||||||||||||
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| Engage Live Sales Dashboard | Freshchat | |
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| Likelihood to Recommend | - | 8.1 |
| Likelihood to Renew | - | 8.2 |
| Usability | - | 7.1 |
| Availability | - | 7.3 |
| Performance | - | 7.3 |
| Support Rating | - | 6.3 |
| Implementation Rating | - | 7.3 |
| Configurability | - | 4.5 |
| Contract Terms and Pricing Model | - | 4.5 |
| Ease of integration | - | 7.3 |
| Product Scalability | - | 4.5 |
| Professional Services | - | 4.5 |
| Vendor post-sale | - | 8.2 |
| Vendor pre-sale | - | 8.2 |