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EngageBay vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EngageBay

    Score6.9 out of 10
    N/AEngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…

    $12.74

    per month per user

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    EngageBayMicrosoft Dynamics 365
    Editions & Modules
    FREE
    $0
    per month per user
    BASIC
    $12.74
    per month per user
    GROWTH
    $42.49
    per month per user
    PRO
    $84.99
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    EngageBayMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    EngageBayMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    8.2
    1 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management10.01 Ratings8.069 Ratings
    Workflow management10.01 Ratings8.067 Ratings
    Opportunity management8.01 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.01 Ratings7.066 Ratings
    Contract management8.01 Ratings7.052 Ratings
    Interaction tracking8.01 Ratings7.060 Ratings
    Territory management00 Ratings6.051 Ratings
    Quote & order management00 Ratings6.048 Ratings
    Channel / partner relationship management00 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    8.5
    1 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management7.01 Ratings6.051 Ratings
    Help desk management10.01 Ratings7.049 Ratings
    Call center management00 Ratings7.045 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    10.0
    1 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management10.01 Ratings8.061 Ratings
    Email marketing10.01 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    9.0
    1 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management10.01 Ratings8.059 Ratings
    Billing and invoicing management8.01 Ratings8.044 Ratings
    Reporting9.01 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    7.5
    1 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Pipeline visualization8.01 Ratings5.061 Ratings
    Customizable reports7.01 Ratings9.064 Ratings
    Forecasting00 Ratings7.055 Ratings
    Customization
    Comparison of Customization features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    7.5
    1 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields10.01 Ratings8.165 Ratings
    Scripting environment5.01 Ratings7.048 Ratings
    Custom objects00 Ratings8.060 Ratings
    API for custom integration00 Ratings8.052 Ratings
    Security
    Comparison of Security features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    10.0
    1 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability10.01 Ratings7.056 Ratings
    Role-based user permissions10.01 Ratings6.057 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    9.0
    1 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation10.01 Ratings7.056 Ratings
    Compensation management8.01 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    5.0
    1 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access5.01 Ratings7.048 Ratings
    Social CRM
    Comparison of Social CRM features of EngageBay and Microsoft Dynamics 365
    Feature
    EngageBay
    -
    Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data00 Ratings8.036 Ratings
    Social engagement00 Ratings7.037 Ratings
    User Ratings
    EngageBayMicrosoft Dynamics 365
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    10.0
    (1 ratings)
    6.3
    (20 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)