EngageBay vs. Salesforce Sales Cloud

EngageBay

10 Reviews and Ratings

Salesforce Sales Cloud

3,281 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
EngageBay	Score6.9 out of 10	N/A	EngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…	$12.74 per month per user
Salesforce Sales Cloud	Score8.7 out of 10	N/A	Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…	$25 per month

Pricing

EngageBay

Salesforce Sales Cloud

FREE: $0
per month per user
BASIC: $12.74
per month per user
GROWTH: $42.49
per month per user
PRO: $84.99
per month per user

Starter: $25.00
per month per user
Professional: $80.00
per month per user
Enterprise: $165.00
per month per user
Unlimited: $330.00
per month per user
Agentforce 1 Sales: $550
per month per user

Pricing Offerings
EngageBay	Salesforce Sales Cloud
Free Trial
No	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

Optional

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Community Pulse
Key User Insights
	EngageBay	Salesforce Sales Cloud
Considered Both Products	EngageBay Inc. Verified User Chose EngageBay Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to … Incentivized Helpful?	Salesforce No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

EngageBay

Salesforce Sales Cloud

Comparison of Sales Force Automation features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 8.2 1 Ratings	Salesforce Sales Cloud 8.4 261 Ratings
Customer data management / contact management	10.01 Ratings	9.3261 Ratings
Workflow management	10.01 Ratings	8.3252 Ratings
Opportunity management	8.01 Ratings	8.7253 Ratings
Integration with email client (e.g., Outlook or Gmail)	5.01 Ratings	8.7238 Ratings
Contract management	8.01 Ratings	7.9209 Ratings
Interaction tracking	8.01 Ratings	8.8223 Ratings
Territory management	00 Ratings	7.7204 Ratings
Quote & order management	00 Ratings	7.7192 Ratings
Channel / partner relationship management	00 Ratings	8.1184 Ratings

Comparison of Customer Service & Support features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 8.5 1 Ratings	Salesforce Sales Cloud 7.9 99 Ratings
Case management	7.01 Ratings	8.397 Ratings
Help desk management	10.01 Ratings	7.482 Ratings
Call center management	00 Ratings	7.878 Ratings

Comparison of Marketing Automation features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 10.0 1 Ratings	Salesforce Sales Cloud 8.4 239 Ratings
Lead management	10.01 Ratings	8.5234 Ratings
Email marketing	10.01 Ratings	8.2201 Ratings

Comparison of CRM Project Management features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 9.0 1 Ratings	Salesforce Sales Cloud 8.4 242 Ratings
Task management	10.01 Ratings	8.9231 Ratings
Billing and invoicing management	8.01 Ratings	7.774 Ratings
Reporting	9.01 Ratings	8.6195 Ratings

Comparison of CRM Reporting & Analytics features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 7.5 1 Ratings	Salesforce Sales Cloud 8.3 255 Ratings
Pipeline visualization	8.01 Ratings	8.1242 Ratings
Customizable reports	7.01 Ratings	8.8252 Ratings
Forecasting	00 Ratings	8.1223 Ratings

Comparison of Customization features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 7.5 1 Ratings	Salesforce Sales Cloud 8.7 246 Ratings
Custom fields	10.01 Ratings	9.0244 Ratings
Scripting environment	5.01 Ratings	8.2173 Ratings
Custom objects	00 Ratings	9.0233 Ratings
API for custom integration	00 Ratings	8.6203 Ratings

Comparison of Security features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 10.0 1 Ratings	Salesforce Sales Cloud 8.9 247 Ratings
Single sign-on capability	10.01 Ratings	8.9215 Ratings
Role-based user permissions	10.01 Ratings	8.8219 Ratings

Comparison of Integrations with 3rd-party Software features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 9.0 1 Ratings	Salesforce Sales Cloud 8.2 212 Ratings
Marketing automation	10.01 Ratings	8.4208 Ratings
Compensation management	8.01 Ratings	8.0142 Ratings

Comparison of Platform features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay 5.0 1 Ratings	Salesforce Sales Cloud 7.9 227 Ratings
Mobile access	5.01 Ratings	7.9227 Ratings

Comparison of Social CRM features of EngageBay and Salesforce Sales Cloud
Feature	EngageBay - Ratings	Salesforce Sales Cloud 8.8 156 Ratings
Social data	00 Ratings	8.9154 Ratings
Social engagement	00 Ratings	8.7152 Ratings

User Ratings
	EngageBay	Salesforce Sales Cloud
Likelihood to Recommend	10.0 (1 ratings)	8.7 (392 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (58 ratings)
Usability	10.0 (1 ratings)	9.4 (121 ratings)
Availability	- (0 ratings)	9.8 (27 ratings)
Performance	- (0 ratings)	9.0 (18 ratings)
Support Rating	10.0 (1 ratings)	9.0 (92 ratings)
In-Person Training	- (0 ratings)	7.9 (11 ratings)
Online Training	- (0 ratings)	9.1 (15 ratings)
Implementation Rating	- (0 ratings)	2.4 (18 ratings)
Configurability	- (0 ratings)	10.0 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	8.8 (9 ratings)
Data Sharing and Collaboration	- (0 ratings)	8.2 (5 ratings)
Data Sources	- (0 ratings)	8.2 (5 ratings)
Product Scalability	- (0 ratings)	8.7 (52 ratings)
Professional Services	- (0 ratings)	9.3 (8 ratings)