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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EngageBay

    Score6.9 out of 10
    N/AEngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…

    $12.74

    per month per user

    Zoho CRM

    Score8.7 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    EngageBayZoho CRM
    Editions & Modules
    FREE
    $0
    per month per user
    BASIC
    $12.74
    per month per user
    GROWTH
    $42.49
    per month per user
    PRO
    $84.99
    per month per user
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    EngageBayZoho CRM
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional Details
    More Pricing Information
    Features
    EngageBayZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of EngageBay and Zoho CRM
    Feature
    EngageBay
    8.2
    1 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management10.01 Ratings8.5279 Ratings
    Workflow management10.01 Ratings8.3266 Ratings
    Opportunity management8.01 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.01 Ratings8.8248 Ratings
    Contract management8.01 Ratings8.7203 Ratings
    Interaction tracking8.01 Ratings8.1249 Ratings
    Territory management00 Ratings8.7196 Ratings
    Quote & order management00 Ratings8.1203 Ratings
    Channel / partner relationship management00 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of EngageBay and Zoho CRM
    Feature
    EngageBay
    8.5
    1 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management7.01 Ratings8.5213 Ratings
    Help desk management10.01 Ratings8.5189 Ratings
    Call center management00 Ratings8.1172 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of EngageBay and Zoho CRM
    Feature
    EngageBay
    10.0
    1 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management10.01 Ratings8.6261 Ratings
    Email marketing10.01 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of EngageBay and Zoho CRM
    Feature
    EngageBay
    9.0
    1 Ratings
    Zoho CRM
    8.4
    263 Ratings
    Task management10.01 Ratings8.5248 Ratings
    Billing and invoicing management8.01 Ratings8.3180 Ratings
    Reporting9.01 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of EngageBay and Zoho CRM
    Feature
    EngageBay
    7.5
    1 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Pipeline visualization8.01 Ratings8.4235 Ratings
    Customizable reports7.01 Ratings8.6249 Ratings
    Forecasting00 Ratings8.5216 Ratings
    Customization
    Comparison of Customization features of EngageBay and Zoho CRM
    Feature
    EngageBay
    7.5
    1 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields10.01 Ratings8.4275 Ratings
    Scripting environment5.01 Ratings8.3178 Ratings
    Custom objects00 Ratings8.2222 Ratings
    API for custom integration00 Ratings8.4203 Ratings
    Security
    Comparison of Security features of EngageBay and Zoho CRM
    Feature
    EngageBay
    10.0
    1 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Single sign-on capability10.01 Ratings8.4231 Ratings
    Role-based user permissions10.01 Ratings8.5261 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of EngageBay and Zoho CRM
    Feature
    EngageBay
    9.0
    1 Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation10.01 Ratings8.7207 Ratings
    Compensation management8.01 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of EngageBay and Zoho CRM
    Feature
    EngageBay
    5.0
    1 Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access5.01 Ratings8.7230 Ratings
    Social CRM
    Comparison of Social CRM features of EngageBay and Zoho CRM
    Feature
    EngageBay
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.3164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    User Ratings
    EngageBayZoho CRM
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    10.0
    (1 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    10.0
    (1 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)