Engagor (discontinued) vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Engagor (discontinued) | Score6.8 out of 10 | N/A | Engagor was a Social Media Management platform with key features include monitoring of the social web, real-time customer engagement, workflow automation, analytics and reporting. The product was acquired by Clarabridge in 2015, and then Clarabridge was acquired by Qualtrics in October 2021. Engagor is no longer available. | N/A |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
| Engagor (discontinued) | Zoho Desk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Engagor (discontinued) | Zoho Desk | ||||||||||||||||||||||
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Engagor (discontinued) | Zoho Desk | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 7.8 |
| Likelihood to Renew | 7.5 | - |
| Usability | 8.2 | 9.4 |
| Support Rating | - | 8.7 |