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Entrinsik Informer vs. Zendesk Explore

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Entrinsik Informer

87 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Entrinsik Informer

    Score10 out of 10
    		N/AEntrinsik Informer is a web-based reporting and business intelligence application popular in the higher education vertical market. It helps organizations transform real-time data into actionable information by delivering ad-hoc reporting, data analysis, and interactive dashboards.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Entrinsik InformerZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Entrinsik InformerZendesk Explore
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Entrinsik InformerZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Entrinsik Informer and Zendesk Explore
    Feature
    Entrinsik Informer
    7.3
    8 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports5.51 Ratings7.15 Ratings
    Customizable dashboards9.17 Ratings10.09 Ratings
    Report Formatting Templates7.57 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Entrinsik Informer and Zendesk Explore
    Feature
    Entrinsik Informer
    8.6
    11 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis9.19 Ratings9.59 Ratings
    Formatting capabilities8.210 Ratings9.09 Ratings
    Integration with R or other statistical packages8.21 Ratings4.85 Ratings
    Report sharing and collaboration9.110 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Entrinsik Informer and Zendesk Explore
    Feature
    Entrinsik Informer
    9.1
    11 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web9.14 Ratings6.96 Ratings
    Publish to PDF9.19 Ratings9.07 Ratings
    Report Versioning9.13 Ratings9.03 Ratings
    Report Delivery Scheduling9.17 Ratings8.97 Ratings
    Delivery to Remote Servers9.11 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Entrinsik Informer and Zendesk Explore
    Feature
    Entrinsik Informer
    7.3
    1 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.31 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization7.31 Ratings7.16 Ratings
    Predictive Analytics00 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Entrinsik Informer and Zendesk Explore
    Feature
    Entrinsik Informer
    9.1
    11 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)9.111 Ratings9.58 Ratings
    Role-Based Security Model9.19 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.18 Ratings8.07 Ratings
    Report-Level Access Control9.11 Ratings8.64 Ratings
    Single Sign-On (SSO)00 Ratings10.07 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Entrinsik Informer and Zendesk Explore
    Feature
    Entrinsik Informer
    9.1
    1 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access9.11 Ratings6.15 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.11 Ratings9.06 Ratings
    Mobile Application00 Ratings8.32 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Entrinsik Informer and Zendesk Explore
    Feature
    Entrinsik Informer
    8.2
    1 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API8.21 Ratings5.34 Ratings
    Javascript API00 Ratings5.93 Ratings
    iFrames00 Ratings5.53 Ratings
    Java API00 Ratings5.63 Ratings
    Themeable User Interface (UI)00 Ratings6.23 Ratings
    Customizable Platform (Open Source)00 Ratings7.02 Ratings
    User Ratings
    Entrinsik InformerZendesk Explore
    Likelihood to Recommend
    10.0
    (77 ratings)
    9.5
    (9 ratings)
    Likelihood to Renew
    8.7
    (67 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (14 ratings)
    10.0
    (2 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (11 ratings)
    10.0
    (2 ratings)
    Online Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (5 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.0
    (12 ratings)
    8.2
    (3 ratings)
    Data Sources
    8.0
    (12 ratings)
    7.3
    (3 ratings)
    Product Scalability
    7.1
    (2 ratings)
    -
    (0 ratings)