Entuity vs. IBM SevOne

I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.

However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.

Incentivized

The software is handy and really helps us track all the issues that may occur in our network, allowing us to rectify them before any significant problems with our server can arise. It also enhances the overall performance of all our servers and networks, but, as I mentioned earlier, it will take considerable time for a beginner to become familiar with every feature of the software.

Incentivized

• Exceptional network discovery and mapping.
• Great CMDB integration capabilities.
• Good event management integrations.

Incentivized

• The software integrates well with existing systems and infrastructures, offering very customisable templates and a library of plugins.
• Use of the software ensures real-time alerts and on-network status.
• Software pricing is considerably more affordable than that of its competitors.
• The ability of the software to ensure deep network visibility.

• Detailed server monitoring.
• Detailed storage monitoring.

Incentivized

• IBM SevOne does not have ready made templates. Creation and customization of templates is hard.
• Pricing structure of the software is not flexible compared to that of its competitors.
• Initial learning curve of the tool is complex. Advanced features of the tool requires considerable training for seamless implementation.

Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).

Incentivized

The list above shows you some of the products that Entuity replaces.

The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.

Incentivized

IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.

Incentivized

• Reconciling multiple tools (netflow, configuration, monitoring and discovery) into one tool simplified the support agreement.
• Root cause analysis (RCA) time has been greatly reduced thanks to having all information in a single interface.
• Security of the network devices has improved thanks to the discovery provided by Entuity.

Incentivized

• The software has minimal downtime, which helps us connect with our customers quickly and resolve their issues.
• Automated networks reports that it gives saves a lot of time and resources.
• Setting up and completing the configuration will take more than three months, which is a significant expense at the outset.

Incentivized