Kount, an Equifax company vs. Sumsub

Kount, an Equifax company

Kount, an Equifax company

28 Reviews and Ratings

Sumsub

Sumsub

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kount, an Equifax company	Score 8.6 out of 10	N/A	Kount Fraud Detection Software is an option from the company of the same name in Boise, Idaho.	N/A
Sumsub	Score 8.7 out of 10	N/A	Sumsub is a verification platform that secures the user journey, used to orchestrate the verification process, welcome more users worldwide, and stop digital fraud with customizable KYC, KYB, transaction monitoring and fraud prevention solutions.	N/A

Pricing

Kount, an Equifax company

Sumsub

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Kount, an Equifax company	Sumsub
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Kount, an Equifax company	Sumsub
Considered Both Products	Kount, an Equifax company MG Megan Gunvaldsen Account Manager Chose Kount, an Equifax company We have used RDR with our processing company. There was defiantly a lack of knowledge with the processing company when we had questions. Midigator has been very responsive to our needs. Incentivized Helpful? KS Kimberly Sanchez Hernandez Administrative Coordinator Chose Kount, an Equifax company We currently have personnel to care for chargebacks. An administrator to keep track of all chargebacks and even retrieve a couple ones that Midigator misses to let us know about. The administrator also helps by notifying the company ahead of time when chargebacks are … Incentivized Helpful? Daniel "Locke" Midkiff Director of Business Operations Chose Kount, an Equifax company Midigator is good because it combines different types of alerts in one place instead of having to subscribe to multiple SOSs' for fraud prevention. Incentivized Helpful? Lee Campbell Sr. Vice President Chose Kount, an Equifax company Similar offerings, however, during the set-up process, Chargebacks 911 asked for detailed personal information on the principal owner of our organization. We were not comfortable with assigning corporate liability to an individual person. Incentivized Helpful? Jordan Reyna Chief Administrative Officer (CAO) Chose Kount, an Equifax company We utilized Kount and Midigator concurrently for a short period of time. I have zero negatives to share about Kount, but we did not continue with them because we found Midigator to fill all of our current needs. In all truth, Kount and Midigator paired well together to cast a … Incentivized Helpful? Verified User Anonymous Chose Kount, an Equifax company We didn't use other products when we were first evaluating different options in the space. We actually asked several people who they used and they pretty much all recommended Midigator, so we used them. They've been great to work with and I haven't even thought of switching or … Incentivized Helpful? Verified User Anonymous Chose Kount, an Equifax company Midigator provides high level professional support any time we have had an issue. The fact that we were able to speak directly to the CEO in the early days of decision making was absolutely a factor. We loved that we could reach directly out to him any time, if needed. Their … Incentivized Helpful? Verified User Anonymous Chose Kount, an Equifax company Other choices are more expensive and difficult to incorporate, but Kount provides the best value. However, this convenience comes at a price. As a result of this decision, we've opted for a more difficult integration solution, but one that provides far superior fraud detection … Incentivized Helpful? Jonathan Kempf, UXC Senior Engineering Manager Chose Kount, an Equifax company Kount is cheaper and less complex to integrate than other options. However, that ease comes with reduced accuracy. The other option we have chosen was much more complex to integrate, but also has way more accuracy in determining actual fraudulent transactions. This can be … Incentivized Helpful? Verified User Anonymous Chose Kount, an Equifax company Kount is one of the leaders in the industry in fraud prevention, when we analyzed, we stacked it up vs Fraud.net and Amazon Fraud Detector. Kount was the laser focused solution that we were looking for, it brought speed and efficiency to our payment verification method. It was … Incentivized Helpful?	Sumsub No answer on this topic

Best Alternatives
	Kount, an Equifax company	Sumsub
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User Ratings
	Kount, an Equifax company	Sumsub
Likelihood to Recommend	8.9 (0 ratings)	- (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Usability	8.5 (0 ratings)	- (0 ratings)

User Testimonials
	Kount, an Equifax company	Sumsub
Likelihood to Recommend	A scenario where Midigator is well suited is in the efficient response time. I like how fast Midigator always replies to my emails in a timely manner. I also appreciate how they are willing to go above and beyond always to help me and make sure I have all questions answered always. Incentivized KS Kimberly Sanchez Hernandez Administrative Coordinator Read full review	No answers on this topic
Pros	Business to Client Interaction - Midigator employees respond quickly to client requests Empowers their employees to make decisions in the best interest of the client they are serving Helps prevent chargebacks/disputes Saves their clients time and money Ease of use Consolidates multiple MIDs under one room for easy management and monitoring Prices their products and services competitively Incentivized Jordan Reyna Chief Administrative Officer (CAO) Read full review	No answers on this topic
Cons	RDR alerts are often categorized as chargebacks instead which takes some work on our side to get the numbers just right. While upper management is very responsive and incredibly helpful when an emergency arises, we do not feel like the account managers are very knowledgeable or proactive. Incentivized Verified User Anonymous Read full review	No answers on this topic
Likelihood to Renew	Midigator does what we need and doesn't try to add a bunch of confusing extra functionality we don't need. Incentivized Lee Campbell Sr. Vice President Read full review	No answers on this topic
Usability	No system is perfect, but Midigator is always in pursuit of perfection. I give them high marks for always trying their best to continue adding value. Incentivized Jordan Reyna Chief Administrative Officer (CAO) Read full review	No answers on this topic
Alternatives Considered	We utilized Kount and Midigator concurrently for a short period of time. I have zero negatives to share about Kount, but we did not continue with them because we found Midigator to fill all of our current needs. In all truth, Kount and Midigator paired well together to cast a wide net on potential chargebacks/disputes, and it helped us gain an edge in preventing them. We moved on from Kount because it did not yield as many prevention notices as Midigator, but should the need arise and our budget increase, we'd likely team up to include them to compliment Midigator in having the best chargeback midigator system ever. Incentivized Jordan Reyna Chief Administrative Officer (CAO) Read full review	No answers on this topic
Return on Investment	Before using Midigator, members would call to cancel their membership and customer service would cancel them and provide a refund. However, the member would also call their bank to dispute the original charge. So, they end up getting double the amount that they paid. Using Midigator, we are able to avoid losing revenue. Incentivized Verified User Anonymous Read full review	No answers on this topic
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