ERPLY vs. Odoo

The POS system of ERPLY has no major issues that we have noticed or that have prevented us from being able to accomplish something for the task at hand. A specific scenario in which ERPLY is well suited is the scenario of needing to have a customer pay for a service or a purchase and not having a payment reader available and being unable to match up payment methods with what consumers of today use such as Apple Pay, Venmo, etc. ERPLY works well for this as it does integrate with Apple Pay but moreover works well like any POS should to allow the transaction to happen.

Incentivized

Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.

Incentivized

• POS system and reporting
• Ease of use and trusted use for customers and clients

Incentivized

• Possibility to customize the fields and some workflows is rather simple and a lot of tutorials are available on the internet.
• The community version is free as are most modules and some paying modules developped for specific purposes are available in the marketplace.
• It is easy to configure products with accounting, everything is smooth.

Incentivized

• They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
• In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
• We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.

Incentivized

• We had to work with an implementation team to customize Odoo into something that could truly work for us.
• I would like to be able to run some reports in an easier way.
• We did have to implement the use of an iOT box as well for something like printing barcode stickers.

Incentivized

Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent

Incentivized

Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!

Stitch Labs is less mobile friendly but suits our needs for handling lots of ecommerce sites and Amazon accounts in one place. They were able to get us the custom report we were looking for and it works without issue. It does not have the accounting functions that ERPLY offered so we needed to invest in separate software. this was a definite down side. Their chat feature is much better than ERPLY and the staff is responsive.

Incentivized

Compared to Zoho, I think Odoo lacks some clear ease of use that Zoho provides out of the box. Mainly the easy importation of leads and conversion / tracking. Additionally Zoho analytics is easier to customize the dashboard from the menus. After some tinkering I think you can get the same thing with Odoo, it's language and logic just take some geting used to. Airtable provides similarly easy to customize dashboards that are aesthetically appealing. but lacks the ability to track the customer journey as effectively as Odoo or Zoho systems.

Incentivized

• We put a lot of money and time into developing custom reports with their off shore team that never worked.
• They were inexpensive way for us to test integrating ecommerce sites to our ERP system.
• They provided a decent, basic accounting module that enabled us to save on investing in separate accounting software.

Incentivized

• It has helped us improve our purchasing and sales flow, now it is more organized, we can see which product was purchased from which supplier and which price is more convenient, very good
• It helps to manage payments efficiently, and in less time than when it was managed manually, so it is a positive point that we can rescue in our organization.
• In my case, managing inventory helps me more easily locate the most specific products that I require. Currently, we do not have details of mismatches with the products, so my inventory and my stock are kept perfectly updated.

Incentivized