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ERPLY

Score9 out of 10

3 Reviews and Ratings

What is ERPLY?

ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.

Categories & Use Cases

Media

Erply POS view
Erply CRM
Erply Multi-store Management
Erply Inventory Management
Erply Reporting

1 / 5

Great POS system for in person transactions

Use Cases and Deployment Scope

We use ERPLY for point of sale checkout in our fitness training and coaching business at a small in person bootcamp facility. This allows our team to sign up clients to sales of coaching packages and take payment easily and securely. We only use this POS software for in person checkout or use and not for virtual use cases. The product for us solves the business problem is having a secure POS system.

Pros

  • POS system and reporting
  • Ease of use and trusted use for customers and clients

Cons

  • Analytics of customer segment reporting can be improved
  • None else that I can think of

Most Important Features

  • POS system and card checkout
  • Ease of use and security

Return on Investment

  • Positive - business revenue has gone up due to more ease of transaction and trust
  • Positive - better convenience for our team members to use this over manual methods of the past
  • Positive - ease of use for the consumer and trust

Alternatives Considered

Stripe

Other Software Used

Stripe, BlockFi, Voyager

Great for POS business, less so for multi-channel international operations

Pros

  • It was good to release our orders to multiple warehouses, it had a good interface, easy to add products.
  • We were able to sync with our first shopify account.
  • The mobile application was great and it was similar enough we could easily set up account for different countries and teach our counter parts how to use.

Cons

  • They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
  • In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
  • We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.

Return on Investment

  • We put a lot of money and time into developing custom reports with their off shore team that never worked.
  • They were inexpensive way for us to test integrating ecommerce sites to our ERP system.
  • They provided a decent, basic accounting module that enabled us to save on investing in separate accounting software.

Alternatives Considered

Stitch Labs

Other Software Used

Shopify Plus, Zendesk, Stitch Labs, Lingo