ERPLY vs. Vend

The POS system of ERPLY has no major issues that we have noticed or that have prevented us from being able to accomplish something for the task at hand. A specific scenario in which ERPLY is well suited is the scenario of needing to have a customer pay for a service or a purchase and not having a payment reader available and being unable to match up payment methods with what consumers of today use such as Apple Pay, Venmo, etc. ERPLY works well for this as it does integrate with Apple Pay but moreover works well like any POS should to allow the transaction to happen.

Incentivized

Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.

Incentivized

• POS system and reporting
• Ease of use and trusted use for customers and clients

Incentivized

• Retail sales
• Inventory management
• Sales and promotions
• Reporting

Incentivized

• They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
• In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
• We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.

Incentivized

• It would be nice to have alternate ways to adjust prices

Incentivized

Not much support needed but they were fast and helpful when it was.

Incentivized

Stitch Labs is less mobile friendly but suits our needs for handling lots of ecommerce sites and Amazon accounts in one place. They were able to get us the custom report we were looking for and it works without issue. It does not have the accounting functions that ERPLY offered so we needed to invest in separate software. this was a definite down side. Their chat feature is much better than ERPLY and the staff is responsive.

Incentivized

Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.

Incentivized

• We put a lot of money and time into developing custom reports with their off shore team that never worked.
• They were inexpensive way for us to test integrating ecommerce sites to our ERP system.
• They provided a decent, basic accounting module that enabled us to save on investing in separate accounting software.

Incentivized

• For a small business, it was important to keep the cost low

Incentivized