eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.
$8
per month
Legalesign
Score 10.0 out of 10
N/A
Legalesign is an electronic signature software offering. It includes features such as no per-user pricing and real-time tracking.
eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
Legalesign is well-suited for sending out documents to be signed, especially if multiple signatures are needed. Our sales team has had a lot of success utilizing Legalesign when sending contracts to potential clients. Additionally, it's a great option for organizations wanting to send out official offer letters to be signed. Legalesign is not well suited if you're looking for a long-term storage system for documents. I would recommend downloading your documents once they're signed and storing them within a secure system of your own.
Archives - after a certain amount of time, documents are archived. It's difficult to determine when this happens. If you need to access an archived item, Legalesign says it will take 'several hours' to retrieve the document. I've waited up to 12 hours for a document to be pulled. This is inconveniently and a bit odd.
The dashboard can be confusing - there is a timeline with your 'recent' documents, but I've never been able to determine how it shows documents. They're always out of order and some new, some old. It can be confusing.
Overall, I've had issues with the internal timeline of this software. There are dropdown menus for choosing the dates of the documents you want to see (7 days, 30 days, last month, etc.), but I'm often missing documents and have to perform several searches for them. Other members of the team have had this issue, as well.
Like the archive issue mentioned previously, there have been times when the platform has moved very slowly. Documents will often take time to load, even if they're just a 2-page Word document. This does not appear to be a connectivity issue.
The dashboard itself can just be a bit confusing. There is a lot of information available, but the algorithm that determines what is displayed is strange, and it's hard to determine what you're seeing/why you're seeing it. There are settings you can play with, which has been helpful.
Although it hasn't happened often, I have had candidates/new employees not recognize an email coming via Legalesign. Document emails look a bit like spam, so I've had candidates ignore them. As far as I know, these are not customizable. I ensure recipients know the email is coming.
The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
They are very similar. I think DocuSign has more use so sometimes I have to describe Legalesign as being "like DocuSign" but overall using Legalesign has been a very similar experience
Creating a document that is easy for a client to understand and complete is a game changer. We are already experiencing a higher document completion rate than when we were with either DocuSign or Adobe (echosign)
With the number of completed documents on the rise with our company, having the incredible pricing structure that eSign Genie offers is a huge money saver for us
Not having to spend so much time with clients explaining how to complete the forms is saving us huge in customer support cost.
Legalesign saved us a lot of money in postage costs. Prior to e-signing documents, we would have to mail out a package and wait for them to sign the documents and send them back.
Our document "return rate" went way up after moving to e-signatures. Its a lot easier for someone to e-sign a document on their PC/phone/tablet that it is to manually sign it and mail it back.
