Foxit eSign vs. Penneo

eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!

Incentivized

Penneo is really well suited if you want to handle all contracts online. Reducing process time and reducing "waste" of paper being printed. It can speed up the process for all. To my knowledge, it's not possible to fraud the system, and the files being signed are always verified correctly.

Incentivized

• The learning curve is faster compared to the last software we used.
• It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
• It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
• Making changes to the documents is fast and easy.

• Easy to handle contracts
• Unable for users to edit contracts, which ensure compliance for our legal team.
• All files can be stored on your computer.

Incentivized

• User documentation could be better.
• Requiring the field coding to be hidden makes it difficult to make adjustments.
• I'd like to see where customers are in the signing process - whether they've opened and viewed documents.
• If the document has been delegated, seeing a clear trail of the paperwork with email addresses including in the tracking.

Incentivized

• For Danish users, it would be nice if Penneo offered the ability to sign and verify using MitID.
• For signees, it would be nice to have a feature to add comments for documents, not just personal but also for the client.
• As company the software solution is really great. There is not much negative points to highlight.

Incentivized

The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.

Incentivized

Super simple - needs almost no instructions to setup and use

eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.

Incentivized

There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!

Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!

Incentivized

• Creating a document that is easy for a client to understand and complete is a game changer. We are already experiencing a higher document completion rate than when we were with either DocuSign or Adobe (echosign)
• With the number of completed documents on the rise with our company, having the incredible pricing structure that eSign Genie offers is a huge money saver for us
• Not having to spend so much time with clients explaining how to complete the forms is saving us huge in customer support cost.

• As stated earlier Penneo has made a really positive impact on reducing our process time when signing contracts. Now we are able to complete a process with two or three sign-offs within a day. Before this process usually took a week.
• We reduce a lot of physical storage by having all files electronically. Files are saved as PDFs and stored securely on a server. Earlier these were printed files stored in a physical folder.
• As a large company we really want to reduce of environmental impact, and reducing a lot of physical prints is also a key measure for us. Penneo has had a positive impact on us in this regard.

Incentivized