TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eStreamDesk

    Score10 out of 10
    N/AeStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services.N/A

    Fulcrum

    Score7 out of 10
    Small Businesses (1-50 employees)
    Fulcrum is a hosted mobile forms platform that enables users to build custom apps for capturing information from the field. Users can design forms using the intuitive, web-based drag-and-drop designer and deploy to their mobile workforce for gathering information like Text, Photos, SpatialVideo, SpatialAudio, Signatures, Barcodes, GPS Location, and more.

    $15

    per month per user

    Pricing
    eStreamDeskFulcrum
    Editions & Modules
    No answers on this topic
    Starter
    $15
    per month per user
    Professional
    $46
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    eStreamDeskFulcrum
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.Discount for annual pricing.
    More Pricing Information
    Features
    eStreamDeskFulcrum
    Incident and problem management
    Comparison of Incident and problem management features of eStreamDesk and Fulcrum
    Feature
    eStreamDesk
    10.0
    1 Ratings
    Fulcrum
    -
    Ratings
    Organize and prioritize service tickets10.01 Ratings00 Ratings
    Subscription-based notifications10.01 Ratings00 Ratings
    Ticket creation and submission10.01 Ratings00 Ratings
    Ticket response10.01 Ratings00 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of eStreamDesk and Fulcrum
    Feature
    eStreamDesk
    10.0
    1 Ratings
    Fulcrum
    -
    Ratings
    Customer portal10.01 Ratings00 Ratings
    Email support10.01 Ratings00 Ratings
    User Ratings
    eStreamDeskFulcrum
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.5
    (2 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)