Fulcrum

We use Fulcrum to record information about vehicles and our product in the field to ensure we have clean and organized records of work completed and issues encountered. This has unlocked immense value for us. It allows managers to review work to maintain high quality. Using Fulcrum has also allowed for large amounts of field data to be gathered and quickly transferred from our field team to our engineering team when necessary.

• Associates photos and records from a job to a particular vehicle.
• Export data collected in the field into a format to do data analysis.
• Easy to share pdf reports of work done on a particular vehicle.

• Reduces number of touch points with customer to resolve technical issues.
• Increases engineering productivity by facilitating information transfer from field.

Wrike, Jira Software

We primarily use Fulcrum for field notes and field documentation. Fulcrum allows project managers in the office to see in near real-time what our field staff is recording which increases the speed and effectiveness we can respond to current field conditions. Additionally, Fulcrum allows for consistency between various field staff to ensure that the required information is recorded, which greatly reduces the time required to generate reports at the end of the project.

• Consistency of field records.
• Labeling and/or annotation of photos taken in the field.
• Ability to download collected information for faster report generation.

• Manual data entry of collected field information is no longer required saving anywhere from 1 to 10 hours of tedious work and eliminating human error.
• Clients are impressed with our ability to use digital field notes and our ability to communicate in near real time which helps ensure client retention and expanding our envelope of work with them.
• Instead of spending time trying to find out what, why, where, and when a picture was taken the guess work is removed as photos are georeferenced and can be annotated in the field.

Microsoft 365 (formerly Office 365)