eStreamDesk vs. LiveAgent
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 eStreamDesk | Score10 out of 10 | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A |
 LiveAgent | Score9.7 out of 10 | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $15 per month per seat |
| eStreamDesk | LiveAgent | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| eStreamDesk | LiveAgent | ||||||||||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| Self Help Community |
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| eStreamDesk | LiveAgent | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 8.0 |
| Likelihood to Renew | 8.2 | 9.3 |
| Usability | - | 8.0 |
| Support Rating | - | 9.3 |
| Implementation Rating | - | 9.1 |