EverydayHero Pro (discontinued) vs. Greater Giving

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EverydayHero Pro (discontinued)
Score 7.0 out of 10
N/A
everydayheroPro was peer-to-peer fundraising platform that provided online fundraising pages, that was acquired by Blackbaud and discontinued in 2022. The product is no longer available.N/A
Greater Giving
Score 8.3 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
Pricing
EverydayHero Pro (discontinued)Greater Giving
Editions & Modules
No answers on this topic
Event Package
Contact Sales
per year Unlimited Users and Events
Express Package
Contact Sales
per year Unlimited Users and Events
Virtual and In-Person Events Package
Contact Sales
per year Unlimited Users and Events
Offerings
Pricing Offerings
EverydayHero Pro (discontinued)Greater Giving
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe comparison chart helps to understand which package is best for any organization based on the features included.
More Pricing Information
Community Pulse
EverydayHero Pro (discontinued)Greater Giving
User Ratings
EverydayHero Pro (discontinued)Greater Giving
Likelihood to Recommend
7.0
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.5
(0 ratings)
Support Rating
1.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
EverydayHero Pro (discontinued)Greater Giving
Likelihood to Recommend
The system is pretty well-suited to the purpose we use it for, where a group of individual volunteers are raising funds for a specific event campaign. We have only had 2 other users attempt to use it to raise funds in a true peer-to-peer manner, and neither was successful. It seems it is a little difficult and time-consuming for the end user to set up and share.
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Greater Giving is well suited for an organization that is looking to save money on their event software and need a full service solution. It is not as sophisticated as others on the market, but it will allow you to get everything you need done for a reasonable price. This is meant to be used by nonprofit event professionals.
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Pros
  • Detailed reporting.
  • Tracking by individual.
  • Individual fundraising pages we can control.
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  • Greater Giving is very user-friendly for both staff and volunteers
  • Greater Giving sales and receipt generating features are well received by the guest at our event
  • Greater Giving provides excellent customer support - in particular, their "night of" event support
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Cons
  • Setup is a bit complex.
  • Fees are expensive.
  • Tracking performance is limited to individuals, can't see the whole team without downloading all activity on the campaign.
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  • Love to see more places to log expenses, so you can run a total report of net income.
  • It's often a bit wide for my screen, which I can work around.
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Usability
No answers on this topic
Greater Giving is very intuitive. It’s easy to set up in the backend and change as needed. Anytime we couldn’t figure something out on our own, our customer service representative was always available and super helpful!
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Support Rating
I've not successfully accessed any support for this software, even from the invoicing team.
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Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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Alternatives Considered
We have previously used Mobile Cause to manage this campaign, and while Mobile Cause is slow to pay and makes frequent accounting mistakes, the end user experience was better (according to the users) and it cost our organization less. However, everydayheroPro integrates with our Blackbaud software (sort of) and Mobile Cause did not.
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We currently use Eventbrite for our pre-event ticket and sponsorship sales as they have a much more streamlined webpage that is customizable, they allow us to pass on the fees to our purchasers, AND they do not charge an annual fee on top of the processing fees. However, they do not have the ability to let you swipe a credit card in advance - you need a membership to Bidding for Good to do so. We tried using Eventbrite and Bidding for Good for only 1 event before we switched back to Greater Giving. Neither platform allowed you to send out tax receipts and the on-site event management was subpar compared to the ease of Greater Giving.
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Return on Investment
  • Allows us to manage this specific campaign fairly easily.
  • Reporting is difficult to interpret.
  • Cost is high.
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  • Having one system that can manage online donations, ticket purchases, online auction, donor tax letters, etc. has created efficiency for my org.
  • Reports are flawed and lack of data integration with other systems causes me to do a lot of unnecessary manual work.
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ScreenShots

Greater Giving Screenshots

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