eVoice vs. Zoiper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Zoiper
Score 5.4 out of 10
N/A
Zoiper is a softphone, SDK and OTT application supplier, supporting the businesses of Service Providers, call centers, VoIP integrators, mobile operators, and businesses requiring immediate VoIP capabilities and compatibility implementation through service-independent softphone applications. Zoiper offers encryption for text, voice and video communications with TLS/SRTP and ZRTP, and runs in a variety of operating systems. The vendor states Zoiper does not rely on Java, Flash or .NET but…N/A
Pricing
eVoiceZoiper
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eVoiceZoiper
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eVoiceZoiper
Considered Both Products
eVoice
Chose eVoice
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
Zoiper
Chose Zoiper
We just find Zoiper to be the most easiest to use for our needs. It doesn't compare to any other app/program.
Features
eVoiceZoiper
Call Management
Comparison of Call Management features of Product A and Product B
eVoice
8.8
Ratings
5% above category average
Zoiper
5.4
Ratings
43% below category average
Answering rules9.00 Ratings8.00 Ratings
Call recording9.00 Ratings8.60 Ratings
Call park8.00 Ratings3.00 Ratings
Call screening9.00 Ratings00 Ratings
Message alerts9.00 Ratings2.00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
eVoice
8.8
Ratings
9% above category average
Zoiper
5.0
Ratings
46% below category average
Video conferencing9.00 Ratings5.00 Ratings
Audio conferencing9.00 Ratings5.00 Ratings
Video screen sharing8.00 Ratings5.00 Ratings
Instant messaging9.00 Ratings5.00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
eVoice
9.0
Ratings
12% above category average
Zoiper
6.0
Ratings
28% below category average
Mobile app for iOS9.00 Ratings00 Ratings
Mobile app for Android9.00 Ratings6.00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
eVoice
-
Ratings
Zoiper
3.0
Ratings
91% below category average
Hosted PBX00 Ratings2.00 Ratings
Call reports00 Ratings4.00 Ratings
Best Alternatives
eVoiceZoiper
Small Businesses
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
eVoiceZoiper
Likelihood to Recommend
9.0
(0 ratings)
5.3
(0 ratings)
Usability
-
(0 ratings)
3.9
(0 ratings)
User Testimonials
eVoiceZoiper
Likelihood to Recommend
EVoice offers its customers a better way to connect. It reduces the cost of repairs, maintenance, long distance calls. eVoice helps to save your money. Everything is okay, but sometimes it could appear that it takes more steps to record a message; this issue could be simplified, and the interface could be updated.
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if you are looking for something very cost efficient then this is something u want to get or can download the free one, if you are starting a new business then this is it for you, you can upgrade down the line.
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Pros
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
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  • make calls
  • call count
  • caller ID
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Cons
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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  • Ring volume slider
  • A feature to change a ring sound
  • Sound quality
  • Volume equalizer
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Usability
No answers on this topic
i give it this rating because i rarely use it, and when we use it its just for simple calling
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Alternatives Considered
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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We just find Zoiper to be the most easiest to use for our needs. It doesn't compare to any other app/program.
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Return on Investment
  • It has given us a central communication point for a geographically diverse workforce.
  • It gave us the ability to start an inbound help desk call center without purchasing a separate product.
  • We use the conference bridges for better collaboration across our organization.
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  • I think Zoiper is a huge help to our company needs. Without it, we wouldn't be able to provide such a quick customer support by phone.
  • At times, it's hard to hear people through Zoiper. So, we have to ask customers the same questions multiple times.
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ScreenShots