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Conversica vs. Genesys Cloud AI

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conversica

    Score9.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Conversica provides lead management software for marketing, inside sales and sales groups.

    $1,499

    per installation

    Genesys Cloud AI

    Score9.3 out of 10
    N/ABased on technology acquired with Exceed.ai, Genesys Cloud AI consists of an AI sales assistant and AI chatbot featuring dynamic lead nurturance and lead qualification process support.N/A
    Pricing
    ConversicaGenesys Cloud AI
    Editions & Modules
    Starter Edition
    $1,499
    per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    ConversicaGenesys Cloud AI
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.—
    More Pricing Information
    Community Pulse
    ConversicaGenesys Cloud AI
    Considered Both Products
    Conversica
    No answer on this topic
    Genesys
    Chose Genesys Cloud AI
    Exceed.ai, Conversica, Tact.ai, and Qualified are highly scalable, flexible, and ideal for automated customer tracking and engagement, vary in price, offer great integrations, and unique features (features that should be explored to find the right option for your needs).
    Incentivized
    Chose Genesys Cloud AI
    Exceed.ai was a better vendor to work with long term and was very great through the whole negotiation process and implementation. Their sales team and support were awesome to work with. Some of their competitors were bully sales people and didn't have our best interest at …
    Incentivized
    Chose Genesys Cloud AI
    Exceed is easier to setup and at a totally different (lower) price point. I would go with Exceed any day.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    ConversicaGenesys Cloud AI
    Likelihood to Recommend
    9.3
    (95 ratings)
    8.5
    (15 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (73 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.1
    (49 ratings)
    -
    (0 ratings)