Expensify vs. Hubdoc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Expensify
Score 7.6 out of 10
N/A
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$5
per month per user
Hubdoc
Score 8.2 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Pricing
ExpensifyHubdoc
Editions & Modules
Collect
$5
per month per user
Control
$9
per month per user
Starting Price
$12.00
per month
Offerings
Pricing Offerings
ExpensifyHubdoc
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ExpensifyHubdoc
Considered Both Products
Expensify
Chose Expensify
It is better since Expensify covers a multitude of different expensible options. Motus is nice as it tracks your location for the most accurate milage usage reading but also that features heavily drains my phone battery so it is very nice to just map it myself and put in later …
Chose Expensify
Expensify by far passes Excel on keeping track of expenses and reconciling. The report function is also relatively easy to use. The ability to graph is an excellent asset as well.
Chose Expensify
Concur was more expensive but offered a few other things that worked better on a corporate platform. For me personally I chose Expensify based on the lower cost and better access to what makes a difference to me on a local sales rep level. I don't use Expensify to do invoicing, …
Chose Expensify
Expensify is the only product ever used for covering travel expenses and I see no reason to try anything else.
Chose Expensify
12/10 prefer Expensify over Oracle.

From user friendliness, to support, and selfishly, the overall look and design of Expensify blows other finance software out of the water.
Chose Expensify
Expensify is simpler and more user-friendly, especially for individual use. The scan receipt function and the straightforward reporting process are key advantages. I chose Expensify because it’s quick to set up and handles most tasks without overcomplicating things.
Chose Expensify
I did not selected Expensify but I found it very easy to use
Chose Expensify
Uncomplicated
Great UX
Brilliant comms
Chose Expensify
Expensify simplifies the process without a lot of unnecessary bells and whistles
Chose Expensify
I have not evaluated or used anything similar for expense tracking. I did it manually before.
Chose Expensify
Way easier to use, way better mobile experience, the Receipt Scanning capability works and Concur doesn't even offer it. Way more flexible form requirements. Overall significantly better.
Chose Expensify
Expensify is so much better!!! TravelPerk had us spending hours on the phone with their concierge to get the best travel options, to rebook cancelled or delayed travel, and to make any changes to the itinerary before a trip. It was clunky and ineffective. We often lost money …
Chose Expensify
Expensify is much easier to use from what I hear. I was not at the company when they were using Certify but there were fewer automations and people did not like it.
Chose Expensify
Expensify was much more user friendly and most cost effective than the others.
Chose Expensify
I've used "old school" clunky web based interfaces that do not work on mobile in the past. It used to be a painful struggle when back in the office when returning from a business trip and get everything in.
Chose Expensify
For us the deal was with the cost per user. We are a small company with a tight budget and basic expense management needs, so although there are plenty of tools in the market for expense management, it was way over our budget. I needed also to be able to implement it and manage …
Chose Expensify
Before it was always just taking pics and sending to office.
Chose Expensify
Concur has an integration to the CRM system, perhaps more robust with travel options, but it's also more complicated to use in my opinion. An overkill for a small business
Hubdoc
Chose Hubdoc
We find Hubdoc to be much easier. It has very good AI even remembering which CC has been used prior for particular receipts.
Chose Hubdoc
Have only used Freshbooks otherwise, not comparable
Chose Hubdoc
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we …
Chose Hubdoc
Receipt Bank essentially does the same thing as Hubdoc but while we were evaluating both products we found Receipt Banks data extraction a lot slower (sometimes 24-48hrs) compared to Hubdoc which was in minutes. Also, Hubdoc had a large library of direct feeds which was a plus …
Chose Hubdoc
I have tried other competing software that offers similar benefits and I have been very disappointed. Other software in this space charge more, promise more and offer benefits that do not deliver. Hubdoc is definitely not the biggest voice on this block, but they are …
Chose Hubdoc
QBO and Bill.com do not have a mobile interface dedicated to uploading receipts from employees. The Hubdoc interface is more intuitive and has a better flow than Bill.com.
Chose Hubdoc
I don't have hands-on experience with any of the other software I mentioned. I have done a good deal of research with them, but did not find any particularly compelling reasons why they were better. The real reason I selected Hubdoc was because they offered a free, …
Chose Hubdoc
I had been using bill.com for paying bills, for storing invoices and receipts, and for recording credit card payments. We did this to digitize all receipts for a business and get the accounting done at the same time. But bill.com has a number of quirks, including a long sync …
Chose Hubdoc
Receipt Bank is similar, but does not retrieve documents, it focuses on collecting documents that are submitted by the clients (which Hubdoc also does). Receipt Bank's platform for CPAs is significantly more advanced and robust (Hubdoc's is basically non-existent), but the most …
Chose Hubdoc
I don't have any knowledge on the app.
Features
ExpensifyHubdoc
Expense Management
Comparison of Expense Management features of Product A and Product B
Expensify
8.4
Ratings
2% below category average
Hubdoc
-
Ratings
Employee Expense Reporting8.90 Ratings00 Ratings
Corporate Card Reconciliation7.80 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Expensify
7.5
Ratings
9% below category average
Hubdoc
-
Ratings
Customizable Approval Policies6.60 Ratings00 Ratings
Financial Document Management8.20 Ratings00 Ratings
Payment Status Tracking8.30 Ratings00 Ratings
Payment Audit Trail8.70 Ratings00 Ratings
Duplicate Bill Detection6.70 Ratings00 Ratings
Advanced OCR6.60 Ratings00 Ratings
Electronic Funds Transfer7.90 Ratings00 Ratings
Best Alternatives
ExpensifyHubdoc
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Precoro
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Score 9.4 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
ExpensifyHubdoc
Likelihood to Recommend
9.1
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
7.0
(0 ratings)
10.0
(0 ratings)
Support Rating
8.5
(0 ratings)
3.0
(0 ratings)
User Testimonials
ExpensifyHubdoc
Likelihood to Recommend
I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
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When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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Pros
  • I am able to submit my mileage and the great feature to put the starting destination and end destination. It auto populates the mileage for you!
  • The coniserge is helpful and reminds me when I did not do certain things like submit my report. That’s a nice feature!
  • I am able to submit my expenses quickly and it scans the receipts or you can upload a picture of them very quickly.
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  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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Cons
  • Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
  • there are limited cards to choose for with Expensify Travel as a corporate cards.
  • The policy rules are pretty basic. i would like to have more granular options
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  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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Likelihood to Renew
Our company will use Expensify for as long as it will fit our purposes. However, it is obvious that once the fast-growing company will reach a certain size, we will need to transition to a more complex system. For our current purposes however, Expensify is great and I would recommend it to everyone
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No answers on this topic
Usability
So simple to set up and use. It was easy to roll out to all our staff! The demos, instructions, and FAQ's were well written and enabled us to train our staff quickly. We have frontline employees who have mastered the system in a day. The scalability is also perfect. We are able to start with just a few cards and grew that number as our organization needed without any problems.
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I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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Support Rating
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
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At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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Implementation Rating
The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
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No answers on this topic
Alternatives Considered
Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had instituted, but it was not Expensify-level smart and easy. At least back then, there was no simple drag-and-drop document parsing for example.
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We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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Return on Investment
  • Positives include - timely expense reports to reconcile our fiscal year financials
  • Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.
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  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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ScreenShots

Expensify Screenshots

Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.