Expensify vs. Lola.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Expensify
Score 7.6 out of 10
N/A
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$5
per month per user
Lola.com
Score 8.0 out of 10
N/A
Lola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.
$250
per month
Pricing
ExpensifyLola.com
Editions & Modules
Collect
$5
per month per user
Control
$9
per month per user
All-In
$250
per month
Free
Free
Offerings
Pricing Offerings
ExpensifyLola.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ExpensifyLola.com
Features
ExpensifyLola.com
Expense Management
Comparison of Expense Management features of Product A and Product B
Expensify
8.4
Ratings
2% below category average
Lola.com
-
Ratings
Employee Expense Reporting8.90 Ratings00 Ratings
Corporate Card Reconciliation7.80 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Expensify
7.5
Ratings
9% below category average
Lola.com
-
Ratings
Customizable Approval Policies6.60 Ratings00 Ratings
Financial Document Management8.20 Ratings00 Ratings
Payment Status Tracking8.30 Ratings00 Ratings
Payment Audit Trail8.70 Ratings00 Ratings
Duplicate Bill Detection6.70 Ratings00 Ratings
Advanced OCR6.60 Ratings00 Ratings
Electronic Funds Transfer7.90 Ratings00 Ratings
Best Alternatives
ExpensifyLola.com
Small Businesses
Dext
Dext
Score 9.8 out of 10
Rippling
Rippling
Score 8.9 out of 10
Medium-sized Companies
Precoro
Precoro
Score 2.8 out of 10
Rippling
Rippling
Score 8.9 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.1 out of 10
Emburse Chrome River
Emburse Chrome River
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExpensifyLola.com
Likelihood to Recommend
9.1
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.1
(0 ratings)
Usability
7.0
(0 ratings)
9.1
(0 ratings)
Support Rating
8.5
(0 ratings)
9.1
(0 ratings)
User Testimonials
ExpensifyLola.com
Likelihood to Recommend
I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
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We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
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Pros
  • I am able to submit my mileage and the great feature to put the starting destination and end destination. It auto populates the mileage for you!
  • The coniserge is helpful and reminds me when I did not do certain things like submit my report. That’s a nice feature!
  • I am able to submit my expenses quickly and it scans the receipts or you can upload a picture of them very quickly.
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  • Well designed and easy to use site. Makes finding and booking simple.
  • Helps in collecting travel information for each traveler makes booking flights for multiple people super easy!
  • Lola.com support will help take care of flight changes and any other issues.
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Cons
  • Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
  • there are limited cards to choose for with Expensify Travel as a corporate cards.
  • The policy rules are pretty basic. i would like to have more granular options
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  • Room for existing features to grow and expand, especially on the administrative side
  • Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
  • Need for more support of existing travel rewards accounts
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Likelihood to Renew
Our company will use Expensify for as long as it will fit our purposes. However, it is obvious that once the fast-growing company will reach a certain size, we will need to transition to a more complex system. For our current purposes however, Expensify is great and I would recommend it to everyone
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This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
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Usability
So simple to set up and use. It was easy to roll out to all our staff! The demos, instructions, and FAQ's were well written and enabled us to train our staff quickly. We have frontline employees who have mastered the system in a day. The scalability is also perfect. We are able to start with just a few cards and grew that number as our organization needed without any problems.
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Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
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Support Rating
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
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Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
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Implementation Rating
The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
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No answers on this topic
Alternatives Considered
Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had instituted, but it was not Expensify-level smart and easy. At least back then, there was no simple drag-and-drop document parsing for example.
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We haven't used or evaluated other travel management platforms because they always seemed geared towards larger, enterprise-level companies. For us, Lola.com was appealing because it seemed well suited to a company of our size, and we really loved the personal attention that is built in to the platform. Ultimately, we chose it for the reasonable price, functionality, ease of use, and excellent service.
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Return on Investment
  • Positives include - timely expense reports to reconcile our fiscal year financials
  • Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.
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  • They have made travel cheaper, so that is a direct reflection to our customers and to us.
  • Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
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ScreenShots

Expensify Screenshots

Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.