Expensify vs. Navan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Expensify
Score 7.6 out of 10
N/A
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$5
per month per user
Navan
Score 8.0 out of 10
N/A
Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A
Pricing
ExpensifyNavan
Editions & Modules
Collect
$5
per month per user
Control
$9
per month per user
Navan Business
Free
Navan Enterprise
Let's Talk
Offerings
Pricing Offerings
ExpensifyNavan
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ExpensifyNavan
Considered Both Products
Expensify
Chose Expensify
It is better since Expensify covers a multitude of different expensible options. Motus is nice as it tracks your location for the most accurate milage usage reading but also that features heavily drains my phone battery so it is very nice to just map it myself and put in later …
Chose Expensify
Expensify by far passes Excel on keeping track of expenses and reconciling. The report function is also relatively easy to use. The ability to graph is an excellent asset as well.
Chose Expensify
Concur was more expensive but offered a few other things that worked better on a corporate platform. For me personally I chose Expensify based on the lower cost and better access to what makes a difference to me on a local sales rep level. I don't use Expensify to do invoicing, …
Chose Expensify
Expensify is the only product ever used for covering travel expenses and I see no reason to try anything else.
Chose Expensify
12/10 prefer Expensify over Oracle.

From user friendliness, to support, and selfishly, the overall look and design of Expensify blows other finance software out of the water.
Chose Expensify
Expensify is simpler and more user-friendly, especially for individual use. The scan receipt function and the straightforward reporting process are key advantages. I chose Expensify because it’s quick to set up and handles most tasks without overcomplicating things.
Chose Expensify
I did not selected Expensify but I found it very easy to use
Chose Expensify
Uncomplicated
Great UX
Brilliant comms
Chose Expensify
Expensify simplifies the process without a lot of unnecessary bells and whistles
Chose Expensify
I have not evaluated or used anything similar for expense tracking. I did it manually before.
Chose Expensify
Way easier to use, way better mobile experience, the Receipt Scanning capability works and Concur doesn't even offer it. Way more flexible form requirements. Overall significantly better.
Chose Expensify
Expensify is so much better!!! TravelPerk had us spending hours on the phone with their concierge to get the best travel options, to rebook cancelled or delayed travel, and to make any changes to the itinerary before a trip. It was clunky and ineffective. We often lost money …
Chose Expensify
Expensify is much easier to use from what I hear. I was not at the company when they were using Certify but there were fewer automations and people did not like it.
Chose Expensify
Expensify was much more user friendly and most cost effective than the others.
Chose Expensify
I've used "old school" clunky web based interfaces that do not work on mobile in the past. It used to be a painful struggle when back in the office when returning from a business trip and get everything in.
Chose Expensify
For us the deal was with the cost per user. We are a small company with a tight budget and basic expense management needs, so although there are plenty of tools in the market for expense management, it was way over our budget. I needed also to be able to implement it and manage …
Chose Expensify
Before it was always just taking pics and sending to office.
Chose Expensify
Concur has an integration to the CRM system, perhaps more robust with travel options, but it's also more complicated to use in my opinion. An overkill for a small business
Navan
Chose Navan
TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to …
Chose Navan
TripActions destroys Concur. TripActions is way more user friendly and has a ton more functionality. No comparison.
Chose Navan
We used Corporate Traveler in the past. It was nice to have a dedicated travel agent, but with an organization, our size TripActions has been the best option!
Chose Navan
I personally believe that TripActions is ahead of the game here. They're always pushing out additional features and their functionality never seems to fail.
Chose Navan
I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 …
Chose Navan
TripActions has superior UI, better inventory, pretty much better in every way.
Chose Navan
TripActions have less shady tricks and hidden fee but the same or better selection and price, save time.
Chose Navan
TripActions stacks up exceptionally when comparing against similar tools such as Nexonia, or Certify. Both of which I have used at prior Sales Orgs. With expense tools, it all comes down to the mobile application. If you're traveling at all for your role/job, you will …
Chose Navan
Not a fan of TripIt at all. TripActions is clearly the superior product in giving vast rewards and benefits for business travel. TripIt has seamless integration with Concur but is not user-friendly at all.
Chose Navan
TripActions is better in every way. Support, ease of use, benefits to me, as well as just the ability to compare options easily in a variety of different ways. It easily links to my travel rewards programs which is nice so I can get the benefits even when booking with my …
Chose Navan
I think TripActions is better since visually it is easier to review the trip. The appeal to the eye is nice.
Chose Navan
Definitely the look, feel and usability.
Chose Navan
TripActions is far superior to Egencia in terms of ease of use and customer support. I would not recommend Egencia for company use.
Chose Navan
They are not built for enterprises, not as intuitive, easy or organized
Chose Navan
Concur was very hard to use and most of my team didn't like using it. It was not user-friendly like TripActions.
Chose Navan
User-friendly interface. TripActions is extremely intuitive and easy to use, with tabs, graphics, chat, etc. Bonuses for individuals. The Amazon bonuses are a best seller.
Chose Navan
We evaluated a number of products and landed on TripActions... flexibility about company policy; deployment of iPhone app and its integration with Expensify were key.
Chose Navan
We realized there was a lot of money being spent on travel and hotel accomadations, and there was no way to cap how much an employee was spending. This has solved many business problems by visually explaining the correct amount someone should be spending on flights and hotels, …
Chose Navan
We did not have a good experience with Concur. It was difficult to use and outdated. I spent many days helping our travelers try to find the correct flights on Concur, or helping them troubleshoot errors. TripActions was a huge improvement and both myself and our travelers …
Chose Navan
I was not part of the evaluation process.
Features
ExpensifyNavan
Expense Management
Comparison of Expense Management features of Product A and Product B
Expensify
8.4
Ratings
2% below category average
Navan
-
Ratings
Employee Expense Reporting8.90 Ratings00 Ratings
Corporate Card Reconciliation7.80 Ratings00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Expensify
7.5
Ratings
9% below category average
Navan
-
Ratings
Customizable Approval Policies6.60 Ratings00 Ratings
Financial Document Management8.20 Ratings00 Ratings
Payment Status Tracking8.30 Ratings00 Ratings
Payment Audit Trail8.70 Ratings00 Ratings
Duplicate Bill Detection6.70 Ratings00 Ratings
Advanced OCR6.60 Ratings00 Ratings
Electronic Funds Transfer7.90 Ratings00 Ratings
Travel Management
Comparison of Travel Management features of Product A and Product B
Expensify
-
Ratings
Navan
1.2
Ratings
93% below category average
Customizable Approval Workflows00 Ratings2.00 Ratings
Readily Available Support00 Ratings1.00 Ratings
Travel Spend Reports00 Ratings1.00 Ratings
Consolidated Invoicing00 Ratings1.00 Ratings
Easy Travel Booking00 Ratings2.00 Ratings
Mobile Travel Application00 Ratings1.00 Ratings
Centralized Itinerary Management00 Ratings1.00 Ratings
Collaborative Booking00 Ratings1.00 Ratings
Loyalty Programs00 Ratings1.00 Ratings
Reuses Traveler Information00 Ratings1.00 Ratings
User-friendly Interface00 Ratings1.00 Ratings
Integrated Expensing Tool00 Ratings1.00 Ratings
Travel Alerts00 Ratings1.00 Ratings
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ExpensifyNavan
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Precoro
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Score 2.8 out of 10
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Score 8.0 out of 10
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Emburse Chrome River
Emburse Chrome River
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Emburse Chrome River
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Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExpensifyNavan
Likelihood to Recommend
9.1
(0 ratings)
1.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
7.0
(0 ratings)
-
(0 ratings)
Support Rating
8.5
(0 ratings)
9.4
(0 ratings)
User Testimonials
ExpensifyNavan
Likelihood to Recommend
I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
Read full review
TripActions is absolutely useful for any outside sales teams and companies that promote or offer a lot of travel. If the sales team travels as much as ours does, it's worth the investment. If travel is not something that most of your company has on a monthly to quarterly basis, I do not think that TripActions would be well suited for that environment
Read full review
Pros
  • I am able to submit my mileage and the great feature to put the starting destination and end destination. It auto populates the mileage for you!
  • The coniserge is helpful and reminds me when I did not do certain things like submit my report. That’s a nice feature!
  • I am able to submit my expenses quickly and it scans the receipts or you can upload a picture of them very quickly.
Read full review
  • Provides a wide range of travel options within a wide budget.
  • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
Read full review
Cons
  • Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
  • there are limited cards to choose for with Expensify Travel as a corporate cards.
  • The policy rules are pretty basic. i would like to have more granular options
Read full review
  • Global Pricing: Since TripActions has the role of an inventory aggregator, they have to tackle inventory one distributor at a time. If CTrip or MakeMyTrip has better inventory, it won't flow through to TripActions until a deal with them is made.
  • Controls: TripActions is very open in the way it enforces policy - meaning it isn't for every company. If a customer wants more heavy-handed controls, they'll have to go with a competitor.
Read full review
Likelihood to Renew
Our company will use Expensify for as long as it will fit our purposes. However, it is obvious that once the fast-growing company will reach a certain size, we will need to transition to a more complex system. For our current purposes however, Expensify is great and I would recommend it to everyone
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This decision overall isn’t made by me. The company evaluates the product. While I am an influencer the overall review is my personal opinion and mine only. The company books flights or would like for us to book flights through trip actions everything else is suggested but done with a personal cc which makes it optional. My option will be to not use TripActions for anything personally.
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Usability
So simple to set up and use. It was easy to roll out to all our staff! The demos, instructions, and FAQ's were well written and enabled us to train our staff quickly. We have frontline employees who have mastered the system in a day. The scalability is also perfect. We are able to start with just a few cards and grew that number as our organization needed without any problems.
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No answers on this topic
Support Rating
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
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- Easy bookings and quick expensing - Excellent chat support - Savings for the company since employees opt for rewards which require booking cheaper than average priced hotels - Rewards for employees - Easy to use customer interface - Great mobile applications for android and iOS - Ability to control payment methods for a different types of bookings like hotels or flights or car rentals.
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Implementation Rating
The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
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No answers on this topic
Alternatives Considered
Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had instituted, but it was not Expensify-level smart and easy. At least back then, there was no simple drag-and-drop document parsing for example.
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TripActions is the first platform of its kind used by the company. Our director of Domestic Sales selected TripActions after evaluating other platforms (the names of which I do not know). His objective was to streamline travel planning, so that individual users are able to handle their own travel needs within company budgets, rather than relying on a travel coordinator position to handle planning for multiple employees (which had been the approach prior to TripActions).
Read full review
Return on Investment
  • Positives include - timely expense reports to reconcile our fiscal year financials
  • Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.
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  • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
  • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
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ScreenShots

Expensify Screenshots

Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.