EZO AssetSonar vs. Freshservice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
EZO AssetSonar | N/A | N/A | An IT asset management solution that lets IT managers can map out the entire IT asset landscape, optimize ITAM lifecycles for peak performance, stay audit-ready, and fine-tune SaaS spending down to the last dollar. It is used to track all hardware with an ITAM agent and conduct network discovery, with MDM integrations for both Windows and Mac devices. AssetSonar also centralizes software license data to optimize the enterprise software stack. This helps IT managers to reclaim unused… | $90 per month |
Freshservice | Score8.8 out of 10 | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $29 per month per agent |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing. | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| EZO AssetSonar | Freshservice | |
|---|---|---|
| Likelihood to Recommend | - | 8.5 |
| Likelihood to Renew | - | 8.7 |
| Usability | - | 9.5 |
| Availability | - | 9.0 |
| Performance | - | 7.8 |
| Support Rating | - | 8.3 |
| In-Person Training | - | 7.3 |
| Online Training | - | 7.2 |
| Implementation Rating | - | 9.1 |
| Configurability | - | 7.9 |
| Contract Terms and Pricing Model | - | 7.8 |
| Ease of integration | - | 6.4 |
| Product Scalability | - | 8.1 |
| Professional Services | - | 8.6 |
| Vendor post-sale | - | 8.3 |
| Vendor pre-sale | - | 7.0 |