FaxLogic vs. OpenText RightFax

FaxLogic

OpenText RightFax

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FaxLogic	Score 0.0 out of 10	N/A	The FaxLogic service combines analog fax, Internet fax, and fax servers to create a scalable collaborative environment. FaxLogic eliminates the need for analog phone lines while still supporting standard fax machines and their one-step convenience for sending paper documents. FaxLogic delivers the ease-of-use of traditional Internet fax while adding productivity features, data security and durability. FaxLogic offers the depth of functionality typically found in dedicated fax servers, provided…	$6.95 per month 1 User & 1 Local Fax No.
OpenText RightFax	Score 8.0 out of 10	N/A	Captaris was acquired by OpenText in November, 2008. Their technology was the basis for OpenText Fax Solutions. These solutions include several levels of service, including OpenText RightFax, an enterprise fax server, and RightFax Managed Service which is hosted by OpenText.	N/A

Pricing

FaxLogic

OpenText RightFax

Editions & Modules

Personal 100: $6.95
per month 1 User & 1 Local Fax No.
Personal 500 - (400 Included Monthly Pages In 100 Included Monthly Pages Out): $12.95
per month 1 User & 1 Local Fax No.
Personal 100 Pro (80 Included Monthly Pages In 20 Included Monthly Pages Out): $14.95
per month 1 User & 1 Local Fax No.
Personal 500 Pro (400 Included Monthly Pages In 100 Included Monthly Pages Out): $24.95
per month 1 User & 1 Local Fax No.
Group 500 (400 Included Monthly Pages In 100 Included Monthly Pages Out): $49.95
per month 5 Users 1 Local Fax No.
Group 1000 (800 Included Monthly Pages In 200 Included Monthly Pages Out): $59.95
per month 5 Users 1 Local Fax No.
Group 500 Pro (400 Included Monthly Pages In 100 Included Monthly Pages Out): $59.95
per month 5 Users 1 Local Fax No.
Group 1000 Pro (800 Included Monthly Pages In 200 Included Monthly Pages Out): $69.95
per month 5 Users 1 Local Fax No.
Group 1000 Plus (800 Included Monthly Pages In 200 Included Monthly Pages Out): $89.95
per month 10 Users 2 Local Fax Nos.
Group 1000 Elite (800 Included Monthly Pages In 200 Included Monthly Pages Out): $99.95
per month 10 Users 2 Local Fax Nos.

No answers on this topic

Offerings

Pricing Offerings
FaxLogic	OpenText RightFax
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	FaxLogic	OpenText RightFax
Considered Both Products	FaxLogic No answer on this topic	OpenText RightFax Ed Davis Director of Information Technology Chose OpenText RightFax I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord … Incentivized Helpful? RL Robert Ladd Systems Administrator III Chose OpenText RightFax We have not used any other faxing software that I can speak of. Incentivized Helpful? Verified User Anonymous Chose OpenText RightFax We were customers of Biscom FaxCom services for 8+ years. When the company decided to begin doubling their maintenance fees, it was time to look for other services. On a feature to feature basis, both solutions are similar. We decided to go with OpenText Fax Solutions since it … Incentivized Helpful?

Best Alternatives
	FaxLogic	OpenText RightFax
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
Enterprises	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FaxLogic	OpenText RightFax
Likelihood to Recommend	- (0 ratings)	6.6 (0 ratings)
Support Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	FaxLogic	OpenText RightFax
Likelihood to Recommend	No answers on this topic	We are currently having a lot of issues with this product with being able to get it to work in our environment with out having to reboot the [OpenText] RightFax server multiple times a week. I know a lot of this is due to our complex environment with multiple systems. Incentivized RL Robert Ladd Systems Administrator III Read full review
Pros	No answers on this topic	Can easy transfer faxes between end users Faxes can be sent straight to email Very easy to setup and manage Incentivized Ed Davis Director of Information Technology Read full review
Cons	No answers on this topic	Being able to upgrade this product Make it easier for users to verify the faxes Working with support could use improvement. Incentivized RL Robert Ladd Systems Administrator III Read full review
Support Rating	No answers on this topic	OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened. Incentivized Verified User Anonymous Read full review
Alternatives Considered	No answers on this topic	I think Concord has better administrative dashboards and the cloud based system makes it easy to access from anywhere without requiring VPN connection. The Shared queue management in Concord is more complex and are not as easy to use as it is with [OpenText] RightFax. Concord cost more to operate. Incentivized Ed Davis Director of Information Technology Read full review
Return on Investment	No answers on this topic	The staff has been able to send faxes anywhere. Using SIP, we've been able to scale up the faxing channels without having to install additional POTs lines. Incentivized Verified User Anonymous Read full review
ScreenShots