TrustRadius: an HG Insights company

Feedier vs. MindTouch

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Feedier

    Score10 out of 10
    N/AFeedier offers an experience management platform that enables users to automatically collect real-time feedback. The vendor states having an automated platform allows users to collect clear and quantifiable insights to facilitate at scale actions. Collect and analyze data via the platform in order to gather quality insights and use them in order to improve the experience of customers, employees, products and improve decision…N/A

    MindTouch

    Score7 out of 10
    N/AMindTouch is a customer experience management platform with content management and help authoring capabilities. Formerly known as MediaWiki, it is optimized for building knowledge bases for customer self-service and agent assistance purposes.N/A
    Pricing
    FeedierMindTouch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FeedierMindTouch
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    FeedierMindTouch
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.6
    (110 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (18 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (29 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    7.8
    (31 ratings)
    Online Training
    -
    (0 ratings)
    8.8
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    1.4
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.3
    (4 ratings)