| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Firebase Crashlytics | Score9.6 out of 10 | N/A | Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product. | N/A |
 Smartlook | Score8.2 out of 10 | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
| Firebase Crashlytics | Smartlook | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
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| Firebase Crashlytics | Smartlook | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Smartlook They are not available anymore Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Firebase Crashlytics | Smartlook | |
|---|---|---|
| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | 10.0 | 8.9 |
| Usability | 10.0 | 10.0 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | - | 10.0 |
| Implementation Rating | - | 7.3 |
| Configurability | - | 8.2 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 8.2 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |
