TrustRadius

FireHydrant vs. Zenduty

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FireHydrant
Score 10.0 out of 10
N/A
FireHydrant is an incident management platform designd to allow users to resolve, learn, and mitigate incidents faster, from the company of the same name in New York.N/A
Zenduty
Score 9.0 out of 10
Small Businesses (1-50 employees)
Zenduty is presented as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules to ensure that the right people are notified at the right time and respond to and resolve incidents before it impacts customers. Zenduty supports over 100+ integrations and alert sources where IT…
$6
per month per user
Pricing
FireHydrantZenduty
Editions & Modules
No answers on this topic
Starter
$6
per month per user
Growth
$16
per month per user
Enterprise
$25
per month per user
Offerings
Pricing Offerings
FireHydrantZenduty
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount available for annual pricing.
More Pricing Information
Features
FireHydrantZenduty
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
FireHydrant
-
Ratings
Zenduty
9.5
1 Ratings
8% above category average
Company-wide Incident Reporting00 Ratings10.01 Ratings
Integration with Other Security Systems00 Ratings10.01 Ratings
Attack Chain Visualization00 Ratings9.01 Ratings
Centralized Dashboard00 Ratings10.01 Ratings
Machine Learning to Prevent Incidents00 Ratings9.01 Ratings
Live Response for Rapid Remediation00 Ratings9.01 Ratings
Best Alternatives
FireHydrantZenduty
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.7 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FireHydrantZenduty
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
FireHydrantZenduty
Likelihood to Recommend
FireHydrant
No answers on this topic
Zenduty
Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts.
YG
Yatin Garg
Product Manager
Read full review
Pros
FireHydrant
No answers on this topic
Zenduty
  • Real time alerts on critical events
  • Incidents management
  • Tasks delegations and personalised communications
YG
Yatin Garg
Product Manager
Read full review
Cons
FireHydrant
No answers on this topic
Zenduty
  • Escalation option is limited, only straightforward top down even after re-assigning
  • Override interface is confusing
  • Lack of mobile app alerts and notifications
YG
Yatin Garg
Product Manager
Read full review
Alternatives Considered
FireHydrant
No answers on this topic
Zenduty
Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates.
YG
Yatin Garg
Product Manager
Read full review
Return on Investment
FireHydrant
No answers on this topic
Zenduty
  • Decreased incidents by 40%
  • Decrease in incident resolution and escalation time by 50%
  • Increase in CSAT score by 40%
YG
Yatin Garg
Product Manager
Read full review
ScreenShots

Zenduty Screenshots

Screenshot of Zenduty's incident dashboard, which provides a single pane of glass view of critical incidentsScreenshot of Zenduty's incident command center, used to co-ordinate incident response and resolve incidents with speedScreenshot of the integrated communications available to accelerate incident collaboration with Slack and Microsoft TeamsScreenshot of the custom escalation policies that help to ensure swift incident response.Screenshot of an example custom alert routing rule, to route alerts to specific teams or subject matter expertsScreenshot of custom on-call scheduling