Fleex is an IT Asset Management solution from the French company of the same name, providing IT Asset Management as a service and specializing in the needs of remote workforces.
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ServiceNow IT Asset Management
Score 8.1 out of 10
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ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle.
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Pricing
Fleex
ServiceNow IT Asset Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fleex
ServiceNow IT Asset Management
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Fleex
ServiceNow IT Asset Management
Considered Both Products
Fleex
No answer on this topic
ServiceNow IT Asset Management
Verified User
Anonymous
Chose ServiceNow IT Asset Management
Servicenow is used in most of the organizations today owing to its easy UI and capability to integrate with other softwares. Hence I have chosen to review the same as this will highly help others to get an understanding of the tool and proceed as per that. It will help …
Remedy for one was a tool to be installed on my computer whereas ServiceNow is a web-based tool and is available to use everywhere since it's a SaaS offering. Next is reporting which you have to use formulas in remedy but you have that good UI for easy report creation
We have used Zendesk in past and are able to achieve many functionalities. This tool was also providing almost the same capability but ServiceNow has some more features which [are] more user friendly and easy to use. The knowledge base article feature is very useful and that …
ServiceNow guides the operator in managing the ticket. SLAs are monitored and the ticket history is more clear to analyze Jira is freer, you could lose some updates.
ServiceNow integrates seamlessly with Amazon Connect and Zoom Phone, letting agents instantly view user devices, assigned software, and asset history during calls. We selected ServiceNOW ITAM for better agent productivity, cost savings.
As I have used it as a ticketing tool, so it has an ability to integrate very well with other softwares to help make co ordination in your work much easier. Whenever, I used to get a scenario from end user regarding an issue via chat, the service now window would pop up immediately as it was integrated.
On overall look, ServiceNow IT Asset Management works amazingly well and it is easy to use for beginners. It is a great tool for all types of companies and with customisation and integration options, ServiceNow IT Asset Management becomes a giant. There are few scope of improvements which when done, will level this tool up.
ServiceNow integrates seamlessly with Amazon Connect and Zoom Phone, letting agents instantly view user devices, assigned software, and asset history during calls. We selected ServiceNOW ITAM for better agent productivity, cost savings.