Fleex vs. ServiceNow IT Asset Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fleex
Score 0.0 out of 10
N/A
Fleex is an IT Asset Management solution from the French company of the same name, providing IT Asset Management as a service and specializing in the needs of remote workforces.N/A
ServiceNow IT Asset Management
Score 8.1 out of 10
N/A
ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle.N/A
Pricing
FleexServiceNow IT Asset Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FleexServiceNow IT Asset Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FleexServiceNow IT Asset Management
Considered Both Products
Fleex

No answer on this topic

ServiceNow IT Asset Management
Chose ServiceNow IT Asset Management
Servicenow is used in most of the organizations today owing to its easy UI and capability to integrate with other softwares. Hence I have chosen to review the same as this will highly help others to get an understanding of the tool and proceed as per that. It will help …
Chose ServiceNow IT Asset Management
I have not used any other software.
Chose ServiceNow IT Asset Management
Better Mobile App for Hardware Assets
Chose ServiceNow IT Asset Management
Remedy for one was a tool to be installed on my computer whereas ServiceNow is a web-based tool and is available to use everywhere since it's a SaaS offering. Next is reporting which you have to use formulas in remedy but you have that good UI for easy report creation
Chose ServiceNow IT Asset Management
Much much better than Footprints. Much cleaner interface, streamlined workflows, looks better, works better!
Chose ServiceNow IT Asset Management
We have used Zendesk in past and are able to achieve many functionalities. This tool was also providing almost the same capability but ServiceNow has some more features which [are] more user friendly and easy to use. The knowledge base article feature is very useful and that …
Chose ServiceNow IT Asset Management
ServiceNow guides the operator in managing the ticket. SLAs are monitored and the ticket history is more clear to analyze Jira is freer, you could lose some updates.
Chose ServiceNow IT Asset Management
This is by far the best software on the market in my opinion for configuration and asset management.
Chose ServiceNow IT Asset Management
ServiceNow IT Asset Management has a better UI compared to ConnectWise. Reporting is much easier and faster in ServiceNow IT Asset Management.
Chose ServiceNow IT Asset Management
ServiceNow integrates seamlessly with Amazon Connect and Zoom Phone, letting agents instantly view user devices, assigned software, and asset history during calls. We selected ServiceNOW ITAM for better agent productivity, cost savings.
Features
FleexServiceNow IT Asset Management
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Fleex
-
Ratings
ServiceNow IT Asset Management
7.8
Ratings
1% below category average
Software and hardware inventory tracking00 Ratings8.00 Ratings
License management00 Ratings8.00 Ratings
Asset lifecycle monitoring00 Ratings8.00 Ratings
Contract management00 Ratings8.00 Ratings
Asset relationship management00 Ratings7.00 Ratings
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FleexServiceNow IT Asset Management
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User Ratings
FleexServiceNow IT Asset Management
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
FleexServiceNow IT Asset Management
Likelihood to Recommend
No answers on this topic
As I have used it as a ticketing tool, so it has an ability to integrate very well with other softwares to help make co ordination in your work much easier. Whenever, I used to get a scenario from end user regarding an issue via chat, the service now window would pop up immediately as it was integrated.
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Pros
No answers on this topic
  • Single place portal for employees and IT for assets assigned
  • Track the requests raised by employees and manage the historical record for reference
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Cons
No answers on this topic
  • One quick thing is integration to reporting platforms like MS Power BI
  • License levels because a normal user with an ITIL license cannot schedule reports..need another license there
  • Easy way to track SLA for incident Management
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Usability
No answers on this topic
On overall look, ServiceNow IT Asset Management works amazingly well and it is easy to use for beginners. It is a great tool for all types of companies and with customisation and integration options, ServiceNow IT Asset Management becomes a giant. There are few scope of improvements which when done, will level this tool up.
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Alternatives Considered
No answers on this topic
ServiceNow integrates seamlessly with Amazon Connect and Zoom Phone, letting agents instantly view user devices, assigned software, and asset history during calls. We selected ServiceNOW ITAM for better agent productivity, cost savings.
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Return on Investment
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  • ServiceNow had a positive impact on our firms resource management as it's a one stop solution.
  • It made sure that we did not move to an alternative because of it's extensive features
  • Licensing cost can get better but overall it is worth the returns we get.
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ScreenShots