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FluentCloud vs. Skype for Business / Lync (discontinued)

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FluentCloud

2 Reviews and Ratings

Skype for Business / Lync (discontinued)

2,583 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FluentCloud

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    		FluentCloud, from FluentStream Technologies, is a dynamic, cloud-based business phone system. FluentCloud includes FluentStream's leading phone system, phone service and customer support team, all in one. The FluentCloud product aims to provide businesses with new telecommunications flexibility, with an emphasis on price and performance. In addition, the vendor offers a wide range of custom applications and communications integration strategies to businesses and software…

    $20

    per user per month

    Skype for Business / Lync (discontinued)

    Score8.7 out of 10
    		N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    FluentCloudSkype for Business / Lync (discontinued)
    Editions & Modules
    Essential
    $20.00
    per user per month
    Advanced
    $30.00
    per user per month
    Complete
    $45.00
    per user per month
    No answers on this topic
    Offerings
    Pricing Offerings
    FluentCloudSkype for Business / Lync (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited calls to the US and Canada, first-class quality and 99.99% uptime US-based customer support team and fully customizable plans with “A-La-Carte” options.—
    More Pricing Information
    Community Pulse
    FluentCloudSkype for Business / Lync (discontinued)
    Considered Both Products
    FluentStream Technologies
    Melissa Almeida
    IT Manager & Sales Executive in Information Technology at West Coast Call Center Inc (Marketing and Advertising, 11-50 employees)
    Chose FluentCloud
    Skype for Business was a cost effective solution as a smaller call center, but it was fraught with connectivity issues and no enterprise management to speak of at the time of our use... they did not offer IVR support, recording, reporting or any features above simple call …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FluentCloudSkype for Business / Lync (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    8.9
    2 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Hosted PBX9.01 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.01 Ratings00 Ratings
    User templates10.01 Ratings00 Ratings
    Call reports7.82 Ratings00 Ratings
    Directory of employee names8.72 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    8.4
    2 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Answering rules5.62 Ratings00 Ratings
    Call recording9.62 Ratings00 Ratings
    Call park6.92 Ratings00 Ratings
    Call screening10.01 Ratings00 Ratings
    Message alerts10.02 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    7.0
    1 Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    Audio conferencing7.01 Ratings8.01 Ratings
    Video conferencing00 Ratings7.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Mobile apps
    Comparison of Mobile apps features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    5.0
    1 Ratings
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Mobile app for iOS5.01 Ratings00 Ratings
    Mobile app for Android5.01 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of FluentCloud and Skype for Business / Lync (discontinued)
    Feature
    FluentCloud
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    User Ratings
    FluentCloudSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    9.6
    (2 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (40 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (2 ratings)