FluentCloud vs. Sprinklr Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 FluentCloud | Score9.6 out of 10 | Small Businesses (1-50 employees) | FluentCloud, from FluentStream Technologies, is a dynamic, cloud-based business phone system. FluentCloud includes FluentStream's leading phone system, phone service and customer support team, all in one. The FluentCloud product aims to provide businesses with new telecommunications flexibility, with an emphasis on price and performance. In addition, the vendor offers a wide range of custom applications and communications integration strategies to businesses and software… | $20 per user per month |
 Sprinklr Service | Score8.5 out of 10 | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Unlimited calls to the US and Canada, first-class quality and 99.99% uptime US-based customer support team and fully customizable plans with “A-La-Carte” options. | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| FluentCloud | Sprinklr Service | |
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| Likelihood to Recommend | 9.6 | 9.0 |
| Likelihood to Renew | 10.0 | 7.5 |
| Usability | - | 9.0 |
| Availability | - | 9.9 |
| Performance | - | 9.9 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 10.0 |
| Implementation Rating | - | 9.0 |