TrustRadius: an HG Insights company

FocalScope vs. Front

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FocalScope

    N/AN/AFocalScope is a help desk and contact center software that promotes collaboration and scalable personalisation. This omnichannel communications platform helps organizations to centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp. Features: Email ticketing: Designed to suppot customer service Live chat: An online presence with live chat AI Chat bots, Email bots and Voice bots: Provide instant…

    $39

    per month

    Front

    Score7.1 out of 10
    N/AFront is a communication hub that helps businesses keep the human touch in every interaction.

    $29

    per month per user

    Pricing
    FocalScopeFront
    Editions & Modules
    subscription
    $39.00
    per month
    Starter
    $29
    per month per user
    Growth
    $79
    per month per user
    Scale
    $99
    per month (billed annually) per user
    Premier
    $229
    per month (billed annually) per seat (50 seat minimum)
    Offerings
    Pricing Offerings
    FocalScopeFront
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact us for customised enterprise pricing plans. Free 30-day trial available on enquiry.Discount for annual pricing on Starter and Growth plans. Scale and Premier plans are annual price only.
    More Pricing Information
    User Ratings
    FocalScopeFront
    Likelihood to Recommend
    -
    (0 ratings)
    6.5
    (28 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (5 ratings)