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Followup CRM vs. Microsoft Dynamics 365

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score10 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    Microsoft Dynamics 365

    Score7.4 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    FollowUp CRMMicrosoft Dynamics 365
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FollowUp CRMMicrosoft Dynamics 365
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    FollowUp CRMMicrosoft Dynamics 365
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    9.1
    12 Ratings
    Microsoft Dynamics 365
    6.9
    70 Ratings
    Customer data management / contact management10.012 Ratings8.069 Ratings
    Workflow management10.010 Ratings8.067 Ratings
    Territory management6.18 Ratings6.051 Ratings
    Opportunity management10.010 Ratings7.063 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings7.066 Ratings
    Contract management10.010 Ratings7.052 Ratings
    Quote & order management8.96 Ratings6.048 Ratings
    Interaction tracking10.09 Ratings7.060 Ratings
    Channel / partner relationship management7.27 Ratings6.051 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    10.0
    8 Ratings
    Microsoft Dynamics 365
    6.7
    55 Ratings
    Case management10.08 Ratings6.051 Ratings
    Call center management10.05 Ratings7.045 Ratings
    Help desk management10.06 Ratings7.049 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    10.0
    8 Ratings
    Microsoft Dynamics 365
    7.5
    67 Ratings
    Lead management10.08 Ratings8.061 Ratings
    Email marketing10.05 Ratings7.062 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    9.5
    10 Ratings
    Microsoft Dynamics 365
    8.3
    64 Ratings
    Task management10.010 Ratings8.059 Ratings
    Billing and invoicing management8.43 Ratings8.044 Ratings
    Reporting10.09 Ratings9.053 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    9.7
    11 Ratings
    Microsoft Dynamics 365
    7.0
    65 Ratings
    Forecasting9.06 Ratings7.055 Ratings
    Pipeline visualization10.09 Ratings5.061 Ratings
    Customizable reports10.09 Ratings9.064 Ratings
    Customization
    Comparison of Customization features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    9.8
    7 Ratings
    Microsoft Dynamics 365
    7.8
    67 Ratings
    Custom fields10.07 Ratings8.165 Ratings
    Custom objects9.04 Ratings8.060 Ratings
    Scripting environment10.05 Ratings7.048 Ratings
    API for custom integration10.04 Ratings8.052 Ratings
    Security
    Comparison of Security features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    10.0
    10 Ratings
    Microsoft Dynamics 365
    6.5
    62 Ratings
    Single sign-on capability10.08 Ratings7.056 Ratings
    Role-based user permissions10.07 Ratings6.057 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    10.0
    3 Ratings
    Microsoft Dynamics 365
    7.5
    37 Ratings
    Social data10.03 Ratings8.036 Ratings
    Social engagement10.02 Ratings7.037 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    7.7
    3 Ratings
    Microsoft Dynamics 365
    6.5
    56 Ratings
    Marketing automation10.03 Ratings7.056 Ratings
    Compensation management5.52 Ratings6.029 Ratings
    Platform
    Comparison of Platform features of Followup CRM and Microsoft Dynamics 365
    Feature
    Followup CRM
    10.0
    4 Ratings
    Microsoft Dynamics 365
    7.0
    48 Ratings
    Mobile access10.04 Ratings7.048 Ratings
    User Ratings
    FollowUp CRMMicrosoft Dynamics 365
    Likelihood to Recommend
    10.0
    (12 ratings)
    6.3
    (90 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    -
    (0 ratings)
    6.3
    (20 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (11 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.2
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    3.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)