FortiMonitor vs. Nexthink

Nexthink

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FortiMonitor	Score 8.0 out of 10	N/A	FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted. It is based on Panopta, which was acquired by Fortinet in late 2020.	N/A
Nexthink	Score 7.0 out of 10	N/A	Nexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.	N/A

Pricing

FortiMonitor

Nexthink

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
FortiMonitor	Nexthink
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

Our simple, usage-based pricing model is ideal whether you have five servers, or 500 hundred. You’ll be charged monthly per the number of instances monitored, and any additional features you’re using, such as CounterMeasures and synthetic checks. Standard Instances - $6/Instance Network Devices - $9/Device Containers - $2/Container

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More Pricing Information

Community Pulse
	FortiMonitor	Nexthink
Considered Both Products	FortiMonitor Tomasz Lipinski Director of New Technologies and Development Chose FortiMonitor Panopta management from the cloud (remote panel). Easy work on installation. To monitor servers, it is enough for the server to have contact only with the Internet. Incentivized Helpful?	Nexthink DP David Paul Director IT Service Delivery Chose Nexthink Nexthink had better integration and a better user interface. 1E did not have the engagement capability which is so critical to many of the actions we complete using Nexthink. Nexthink had better trending data capabilities. 1E did not capture and hold data the way Nexthink does … Incentivized Helpful? Verified User Anonymous Chose Nexthink Also reviewed are Aeternity, Lakeside, and HP Proactive. The selection window wouldn't let me enter these, so putting them here. Nexthink was chosen mainly because of a broader set of use case potential, however, another huge point was the culture of the company. They value … Incentivized Helpful? Verified User Anonymous Chose Nexthink Nexthink is on the bleeding edge of employee feedback, which allows you to focus on the highest priorities, that in turn enables delivery of the best digital experience. Incentivized Helpful? HJ Henry Jennings Principal Engineer - Global Desktop Infrastructure Services Chose Nexthink We leveraged several off the shelf performance tools prior to engaging with Nexthink (Windows Performance Toolkit, PCMark, etc.). Once we did our proof of concept with Nexthink, we knew we'd found the right tool for our organization. Incentivized Helpful? AM Andy McDougall Customer Experience Analytics Chose Nexthink We have explored using other end-user experience management tools but Nexthink stood out to us as the best option. It is very easy to get started with Nexthink using their "Nexthink Learn" platform. From there the integration of the different product offerings was seamless. … Incentivized Helpful? GW Geoffrey Wright Global Solution Owner Chose Nexthink Nexthink approaches the problem from the employees view. Using the perception from employee sentiment campaign to help steer the conversation within IT departments and not in an echo chamber that we’re used to. The community platform alone gives everyone that uses the platform … Incentivized Helpful? Verified User Anonymous Chose Nexthink Nexthink is the market leader in terms of measuring real user experience w.r.t End-user device. Systrack sensors work great but the GUI is not very attractive. Aternity is another great solution when integrated with other riverbed solutions like Appresponse, NetIM, and … Incentivized Helpful? Verified User Anonymous Chose Nexthink Nexthink is more than an APM, and can easily provide (to support) CMDB processes a la Servicenow Discovery, so we decided to go with them. Incentivized Helpful?

Best Alternatives
	FortiMonitor	Nexthink
Small Businesses	SolarWinds Pingdom Score 9.7 out of 10	SolarWinds Pingdom Score 9.7 out of 10
Medium-sized Companies	Cisco ThousandEyes Score 8.9 out of 10	Cisco ThousandEyes Score 8.9 out of 10
Enterprises	Nexthink Score 7.0 out of 10	Cisco ThousandEyes Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FortiMonitor	Nexthink
Likelihood to Recommend	8.0 (0 ratings)	9.1 (0 ratings)

User Testimonials
	FortiMonitor	Nexthink
Likelihood to Recommend	It is great for monitoring internet connections. The agent installed on Windows works efficiently and takes up little resources. The method of settling costs is not very clear. There should also be a table with the current list of costs visible. Incentivized Tomasz Lipinski Director of New Technologies and Development Read full review	I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next. Henry Jennings Principal Engineer - Global Desktop Infrastructure Services Read full review
Pros	Monitoring from several locations Fast notification Push notifications, SMS and calling Incentivized Tomasz Lipinski Director of New Technologies and Development Read full review	Engage with end users via pop-up comms Identify root cause of a problem Investigate systems that have similar traits that need to be addressed Run remote actions making support easier to provide Drive upgrade or EOL projects (example identifying users of IE to move them to Edge/Chrome Identify application users down to the version level Incentivized DP David Paul Director IT Service Delivery Read full review
Cons	Simplifying the interface Simplification of the process, e.g. notifications to Slack Dark mode for panel and dashboard Push notification - should contain more detailed information A nicer looking dashboard Incentivized Tomasz Lipinski Director of New Technologies and Development Read full review	Sometimes it's a bit of a task when we spot an issue and need to provide machine logs for Nexthink to investigate. I believe this isn't the case when you go and use Nexthink cloud. I think the documentation can be improved. It can be very hard to follow and lacks detail. AB Adi Booker Nexthink Read full review
Alternatives Considered	Panopta management from the cloud (remote panel). Easy work on installation. To monitor servers, it is enough for the server to have contact only with the Internet. Multiple channels for sending notifications. Incentivized Tomasz Lipinski Director of New Technologies and Development Read full review	We have explored using other end-user experience management tools but Nexthink stood out to us as the best option. It is very easy to get started with Nexthink using their "Nexthink Learn" platform. From there the integration of the different product offerings was seamless. Nexthink provides a wide variety of library packs that come ready to use out the box, simply import them and start using them. The customisable dashboards have given our product and service owners more visibility than they've ever had before. The Nexthink community is one of the best I have been a part of, everyone is actively sharing ideas and promoting innovation. Nexthink regularly hosts user groups that bring their clients together to discuss use cases and the value they have generated using the tool. They are also very transparent with their roadmap and what they are working on, ensuring the focus is aligned to the needs of the customer. AM Andy McDougall Customer Experience Analytics Read full review
Return on Investment	Provides high availability of services Incentivized Tomasz Lipinski Director of New Technologies and Development Read full review	The biggest ROI has been how Nexthink has helped us is with regards to time. Due to Nexthink, we are able to find/resolve issues much faster due to the great detail that Nexthink shows regarding a device history. Nexthink allows us to be proactive in our troubleshooting. This is a huge ROI, as it provides a summary of our users issues they are facing, and we can then prioritize our time with reaching out to the end users to solve issues before they become major problems for the end user later. Verified User Anonymous Read full review
ScreenShots	FortiMonitor Screenshots	Nexthink Screenshots