FortiMonitor vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FortiMonitor
Score 8.0 out of 10
N/A
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted. It is based on Panopta, which was acquired by Fortinet in late 2020.N/A
Zabbix
Score 8.7 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
FortiMonitorZabbix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FortiMonitorZabbix
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOur simple, usage-based pricing model is ideal whether you have five servers, or 500 hundred. You’ll be charged monthly per the number of instances monitored, and any additional features you’re using, such as CounterMeasures and synthetic checks. Standard Instances - $6/Instance Network Devices - $9/Device Containers - $2/Container
More Pricing Information
Community Pulse
FortiMonitorZabbix
User Ratings
FortiMonitorZabbix
Likelihood to Recommend
8.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.6
(0 ratings)
Support Rating
-
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
FortiMonitorZabbix
Likelihood to Recommend
It is great for monitoring internet connections.
The agent installed on Windows works efficiently and takes up little resources. The method of settling costs is not very clear.
There should also be a table with the current list of costs visible.
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Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.
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Pros
  • Monitoring from several locations
  • Fast notification
  • Push notifications, SMS and calling
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  • Alerts; Zabbix allows deep customization of conditions and alerts giving you the ability to perform nearly any scripted action in a variety of scenarios
  • Inventory; having one place to see a list of all on-going problems and list of servers within your organization is critical
  • Graphs; screens or graphs showing customizable and color-coded historical usage is a necessity in any monitoring software
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Cons
  • Simplifying the interface
  • Simplification of the process, e.g. notifications to Slack
  • Dark mode for panel and dashboard
  • Push notification - should contain more detailed information
  • A nicer looking dashboard
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  • Creating an alert & its trigger can be made easier.
  • More VM-based data collection counters should be introduced to have better VM monitoring.
  • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
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Likelihood to Renew
No answers on this topic
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
No answers on this topic
Well i find the tool quite useful for my daily network monitoring purpose. We get the alerts easily through SMS which saves us lot of our times and effort. The tool is highly customizable which i mentioned earlier which helps to create different alert criteria for different device or system.
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Support Rating
No answers on this topic
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Implementation Rating
No answers on this topic
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
Panopta management from the cloud (remote panel).
Easy work on installation.
To monitor servers, it is enough for the server to have contact only with the Internet.

Multiple channels for sending notifications.
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The software's I mentioned are great, but they are overpriced comparing to Zabbix while it's a free open-source application. The value its adding has high price than any other free open-source apps. the monitoring and alerts details and the friendly user interface is stacking up against any other apps in the web.
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Return on Investment
  • Provides high availability of services
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  • Zabbix has had a positive impact on uptime of our external facing website. Users don't always call up our Customer Service team to report that something is down - sometimes they just abandon the website all together. By having a monitoring solution that tells us when things are down before customers do, we are able to respond quickly and avoid losing visitors and ultimately sales.
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ScreenShots

FortiMonitor Screenshots

Screenshot of Customizable dashboards offer a wide variety of widgets so you can easily adjust them to your workflow and track the health and performance of your deployments.Screenshot of Automate diagnostics and remediation. Whether it’s running a complex synthetic test or automatically restarting a system so that it will come back online, leave those tasks to us while your team gets back to what matters.Screenshot of Incidents include metrics and meta-data so engineers can begin working on the incident as soon as they’ve received an alert.

Integrating your alerting and and incident management creates a seamless, easy-to-use experience.  

Engineers can quickly acknowledge alerts, both from Panopta and the mobile app, making it easy for their teammates to see which incidents still need to be addressed. 

With customizable alerting workflows, creating alert policies which suit your team is simple and intuitiveScreenshot of Alert Timelines automatically escalate incidents if they remain open.

Assign leads to incidents, making delegation and keeping team members in the loop easy.

By running diagnostics using CounterMeasures, teams can quickly determine whether an admin is necessary to resolve the issue
Review and approve CounterMeasures to enrich incidents with more context.Screenshot of Know which incidents are being worked on at-a-glance.

Engineers can easily escalate an incident if they need a senior team member to resolve the issue.

Integrates with popular communication and ticketing tools like Slack and JIRA.

Stay connected with your team using the mobile app, or take quick actions like acknowledging, scheduling maintenance, or approve a CounterMeasure so your team knows you’re on it.Screenshot of Incidents are enriched with diagnostics and metrics, and include streamlined views of all related events that make it easier to diagnose and resolve incidents.

Engineers are able to see the full context of an incident before logging into any systems.

CounterMeasures provide an automated way to diagnose and resolve incidents, allowing engineers to focus on more valuable activities.

Metrics and data from incidents can be elevated to the incident summary, providing an easy way for teams to reference what they’d done to fix similar problems in the past.