TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Harpoon

    Score9 out of 10
    N/AHarpoon is a web-hosted accounting and finance app that helps freelancers and consultants set and meet their financial goals. In addition, Harpoon provides useful tools to help users collect revenue and manage finances. Features include time tracking, invoicing, expense tracking, project scheduling and more.  The vendor’s value proposition is that their solution that helps users boost their freelancing career.

    $19

    per month

    Pricing
    FreshBooksHarpoon
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Single User - Unlimited Everything
    $19
    per month
    Offerings
    Pricing Offerings
    FreshBooksHarpoon
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksHarpoon
    Considered Both Products
    FreshBooks
    No answer on this topic
    Harpoon
    Chose Harpoon
    These others accounting/invoicing platforms did a great job with the invoicing and bookkeeping, but at the time I used them, none of them had any goalsetting features. I also found the metrics dashboards a bit underwhelming.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    FreshBooksHarpoon
    Customization
    Comparison of Customization features of FreshBooks and Harpoon
    Feature
    FreshBooks
    9.1
    35 Ratings
    Harpoon
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Harpoon
    Feature
    FreshBooks
    10.0
    41 Ratings
    Harpoon
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Harpoon
    Feature
    FreshBooks
    7.5
    57 Ratings
    Harpoon
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Harpoon
    Feature
    FreshBooks
    7.5
    56 Ratings
    Harpoon
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Harpoon
    Feature
    FreshBooks
    9.5
    49 Ratings
    Harpoon
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.841 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    User Ratings
    FreshBooksHarpoon
    Likelihood to Recommend
    9.4
    (75 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (20 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)