Freshchat vs. Messaging Studio by 1440
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshchat | Score8.8 out of 10 | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $0 per month free for up to 10 agents |
 Messaging Studio by 1440 | N/A | N/A | With Messaging Studio by 1440 is a customer engagement software solution used to unify message management into Salesforce, making it easier and more efficient to engage while seizing new business opportunities. Messaging Studio extends existing Salesforce message management with new channel support to create one place to create and manage consistent Social, SMS, Messaging and Chat communications. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| Chat Analytics and Reports |
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| Freshchat | Messaging Studio by 1440 | |
|---|---|---|
| Likelihood to Recommend | 8.1 | - |
| Likelihood to Renew | 8.2 | - |
| Usability | 7.1 | - |
| Availability | 7.3 | - |
| Performance | 7.3 | - |
| Support Rating | 6.3 | - |
| Implementation Rating | 7.3 | - |
| Configurability | 4.5 | - |
| Contract Terms and Pricing Model | 4.5 | - |
| Ease of integration | 7.3 | - |
| Product Scalability | 4.5 | - |
| Professional Services | 4.5 | - |
| Vendor post-sale | 8.2 | - |
| Vendor pre-sale | 8.2 | - |