TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshchat

    Score8.8 out of 10
    N/AA solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.

    $0

    per month free for up to 10 agents

    REVE Chat

    Score10 out of 10
    N/AREVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…

    $12

    per license per month

    Pricing
    FreshchatREVE Chat
    Editions & Modules
    Growth
    $19
    per month (billed annually) per agent
    Pro
    $49
    per month (billed annually) per agent
    Enterprise
    $79
    per month (billed annually) per agent
    Standard
    $12
    per license per month
    Advanced
    $20
    per license per month
    Offerings
    Pricing Offerings
    FreshchatREVE Chat
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$12 per license per month
    Additional Details——
    More Pricing Information
    Features
    FreshchatREVE Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Freshchat and REVE Chat
    Feature
    Freshchat
    6.5
    10 Ratings
    REVE Chat
    -
    Ratings
    Chat history and transcripts7.010 Ratings00 Ratings
    Chat reporting6.210 Ratings00 Ratings
    Chat and web analytics6.39 Ratings00 Ratings
    User Ratings
    FreshchatREVE Chat
    Likelihood to Recommend
    8.1
    (34 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (10 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)