TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Freshchat

    Score8.8 out of 10
    N/AA solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.

    $0

    per month free for up to 10 agents

    Rubbles

    N/AN/ARubbles is a cross-channel customer engagement solution, from SBDA headquartered in Dublin.N/A
    Pricing
    FreshchatRubbles
    Editions & Modules
    Growth
    $19
    per month (billed annually) per agent
    Pro
    $49
    per month (billed annually) per agent
    Enterprise
    $79
    per month (billed annually) per agent
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshchatRubbles
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    FreshchatRubbles
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Freshchat and Rubbles
    Feature
    Freshchat
    6.5
    10 Ratings
    Rubbles
    -
    Ratings
    Chat history and transcripts7.010 Ratings00 Ratings
    Chat reporting6.210 Ratings00 Ratings
    Chat and web analytics6.39 Ratings00 Ratings
    User Ratings
    FreshchatRubbles
    Likelihood to Recommend
    8.1
    (34 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (3 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (10 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)