Freshchat vs. ScreenMeet
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshchat | Score8.8 out of 10 | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $0 per month free for up to 10 agents |
 ScreenMeet | Score10 out of 10 | N/A | ScreenMeet’s helps organizations worldwide transform digital interactions by providing customer, employee, remote work, and remote support experiences. ScreenMeet can be seamlessly embedded in leading customer relationship management (CRM), HR service delivery, and remote support applications. | $49 per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Chat Analytics and Reports |
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| Freshchat | ScreenMeet | |
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| Likelihood to Recommend | 8.1 | - |
| Likelihood to Renew | 8.2 | - |
| Usability | 7.1 | - |
| Availability | 7.3 | - |
| Performance | 7.3 | - |
| Support Rating | 6.3 | - |
| Implementation Rating | 7.3 | - |
| Configurability | 4.5 | - |
| Contract Terms and Pricing Model | 4.5 | - |
| Ease of integration | 7.3 | - |
| Product Scalability | 4.5 | - |
| Professional Services | 4.5 | - |
| Vendor post-sale | 8.2 | - |
| Vendor pre-sale | 8.2 | - |