Freshdesk Omni vs. NinjaOne
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Freshdesk Omni | Score9.5 out of 10 | N/A | Freshdesk Omni is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
| Freshdesk Omni | NinjaOne | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | ||||||||||||||
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| Incident and problem management |
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| Multi-Channel Help |
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| Monitoring Tasks |
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| Management Tasks |
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| Freshdesk Omni | NinjaOne | |
|---|---|---|
| Likelihood to Recommend | 7.3 | 9.4 |
| Likelihood to Renew | - | 9.9 |
| Usability | 8.2 | 8.0 |
| Support Rating | - | 9.1 |